Technical Sales Engineer
Buckley Associates, Rockland, MA, United States
Reports to:
Director of Administration & Finance Date:
March 2026 Buckley has been providing the Northeast with top quality HVAC equipment and product solutions from the most innovative equipment manufacturers in the industry for over 56 years. We focus on providing our clients with outstanding customer service from knowledgeable subject matter experts. Buckley recognizes that our success can only be achieved through teamwork and to that effect we invest heavily in our employees’ personal growth and development. We believe that every member of the team is a contributor to our overall success as a company. Buckley continues to be a privately owned family business run by the second generation of the Buckley family. While the business has grown over the years, we continue to stay true to our founder’s core values that continue to drive us forward. It is an exciting time at Buckley as we grow…join us! Summary
The Credit Operations Specialist is responsible for managing customer credit accounts and supporting the company’s credit and collections operations within a manufacturing and distribution environment. This role evaluates customer creditworthiness, monitors accounts receivable, and works closely with sales, operations, and finance to ensure orders are processed appropriately while minimizing financial risk. The position plays a key role in maintaining cash flow and supporting customer relationships. Key Responsibilities
Credit Management
Review and process customer credit applications for contractors, distributors, and commercial accounts Evaluate creditworthiness using financial statements, trade references, and credit reporting agencies (D&B, Experian, etc.) Establish and maintain customer credit limits and payment terms Monitor accounts for potential credit risk and recommend adjustments to limits or terms Review orders placed on credit hold and determine release eligibility Collaborate with sales and operations teams to resolve credit issues impacting order fulfillment Ensure adherence to company credit policies and procedures Monitor large or high-risk orders for financial exposure Collections & Accounts Receivable
Develop relationships and communicate with customers regarding payment status and resolve disputes or discrepancies Monitor AR aging reports and proactively follow up on past due balances Work with customers to establish payment plans when necessary Escalate delinquent accounts to management and assist with collection strategies Reporting & Compliance
Maintain accurate customer credit files and documentation, including tax exempt forms Prepare aging, credit exposure, and risk reports for management Assist in month-end AR close and reporting, including monthly internal tax audit Ensure compliance with internal controls and financial policies Occasional local travel (post office, bank, etc.) Qualifications
Bachelor’s degree in Accounting, Finance or a related field 3+ years’ experience in credit, accounts receivable, or finance Experience working in manufacturing, distribution, or construction-related industries preferred Strong understanding of commercial credit practices and collections Proficiency with Microsoft Office, using Excel and Outlook often Strong analytical, communication, and organizational skills This role is in the Rockland, Massachusetts office.
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Director of Administration & Finance Date:
March 2026 Buckley has been providing the Northeast with top quality HVAC equipment and product solutions from the most innovative equipment manufacturers in the industry for over 56 years. We focus on providing our clients with outstanding customer service from knowledgeable subject matter experts. Buckley recognizes that our success can only be achieved through teamwork and to that effect we invest heavily in our employees’ personal growth and development. We believe that every member of the team is a contributor to our overall success as a company. Buckley continues to be a privately owned family business run by the second generation of the Buckley family. While the business has grown over the years, we continue to stay true to our founder’s core values that continue to drive us forward. It is an exciting time at Buckley as we grow…join us! Summary
The Credit Operations Specialist is responsible for managing customer credit accounts and supporting the company’s credit and collections operations within a manufacturing and distribution environment. This role evaluates customer creditworthiness, monitors accounts receivable, and works closely with sales, operations, and finance to ensure orders are processed appropriately while minimizing financial risk. The position plays a key role in maintaining cash flow and supporting customer relationships. Key Responsibilities
Credit Management
Review and process customer credit applications for contractors, distributors, and commercial accounts Evaluate creditworthiness using financial statements, trade references, and credit reporting agencies (D&B, Experian, etc.) Establish and maintain customer credit limits and payment terms Monitor accounts for potential credit risk and recommend adjustments to limits or terms Review orders placed on credit hold and determine release eligibility Collaborate with sales and operations teams to resolve credit issues impacting order fulfillment Ensure adherence to company credit policies and procedures Monitor large or high-risk orders for financial exposure Collections & Accounts Receivable
Develop relationships and communicate with customers regarding payment status and resolve disputes or discrepancies Monitor AR aging reports and proactively follow up on past due balances Work with customers to establish payment plans when necessary Escalate delinquent accounts to management and assist with collection strategies Reporting & Compliance
Maintain accurate customer credit files and documentation, including tax exempt forms Prepare aging, credit exposure, and risk reports for management Assist in month-end AR close and reporting, including monthly internal tax audit Ensure compliance with internal controls and financial policies Occasional local travel (post office, bank, etc.) Qualifications
Bachelor’s degree in Accounting, Finance or a related field 3+ years’ experience in credit, accounts receivable, or finance Experience working in manufacturing, distribution, or construction-related industries preferred Strong understanding of commercial credit practices and collections Proficiency with Microsoft Office, using Excel and Outlook often Strong analytical, communication, and organizational skills This role is in the Rockland, Massachusetts office.
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