Alumni Engagement and Annual Giving Coordinator

* Serve as administrative support for the Alumni Engagement and Annual Giving offices. Provide general administrative support for the Associate Vice President of Alumni Engagement and Annual Giving, the Senior Director of Development and Alumni Engagement Strategic Operations, the Director of Annual Giving Programs, as well as the Alumni Association Boards of Directors, Athletic Hall of Fame Board of Directors, and other advisory boards.* Manage office communications with on- and off-campus constituencies by phone and email.* Manage a variety of data maintenance tasks to ensure integrity of alumni and giving records.* Position also assists the monitoring and reconciliation of department budgets and the office credit card, ordering office supplies and other duties as assigned.* **Administrative Support:** Provide primary administrative support to the Offices of Alumni Engagement and Annual Giving, and serve as the point of contact for alumni inquiries, managing office email accounts and responding promptly to phone and email communications. Internal meeting scheduling, communication(s) and follow-up.* **Event Assistance:** Support for stakeholder events including communications assistance, registrations, name tag creation, and preparing materials for both on-campus and off-campus gatherings. Document alumni feedback and updates in databases to maintain accurate records and measure engagement within the Alumni Engagement Framework. Update and distribute monthly dashboard reports on attendance, giving trends, and alumni engagement using existing data and templates. Maintain archives of reports and dashboards, ensuring year-over-year comparisons and supporting long-term strategic reporting needs.* **Alumni Communications**: Respond to alumni inquiries regarding events, online portals, and other resources. Review and comment for editorial clarity on AE/Annual fund communications as a part of the team approval process.* **Database and Reporting:** Serve as the primary data entry for updating tracking alumni engagement and event metrics across CRM platforms (Millennium, Blackbaud, IModules, GiveCampus, etc.). Contribute and maintain internal documentation, workflows, and process improvements to ensure team-wide consistency. Generate reports to track engagement metrics, event participation, and fundraising outcomes. Be comfortable and proficient in learning how to use new event, donor, and communication systems and software, as well as training new hires on their general use.* **Donor and Alumni Recognition:** Maintain a multi-year inventory of recognition items, track honoree details, and serve as the point of contact for annual reordering. Process order requests including ordering plaques, certificates, and awards for programs like Alumni Awards, Athletics Hall of Fame, and leadership society gatherings.* **Financial and Logistical Support:** Reconcile weekly revenue from event registrations and alumni-related activities, assisting with credit card reconciliations and budget tracking. Order office supplies, promotional items, and maintain inventory for events and operations. Serve as the primary point of contact for vendor relationships and service contracts related to print/mail services, promotional items, award recognition materials, and event support vendors. Track order performance, negotiate pricing where appropriate, and maintain records to evaluate vendor effectiveness. Oversee all aspects of promotional giving swag, including ordering supplies, creating mailing labels, and ensuring timely distribution.* **Office Operations:** Oversee daily office functions, ensuring smooth operations and coordination with campus partners. Provide telephone, email, text, and personnel coverage for the Alumni Engagement and Annual Giving offices. Build and maintain a library of internal policies and procedures related to event reporting, donor records, alumni communications, and compliant data usage.* Other Duties as Assigned* Accountability - Ability to accept responsibility and account for his/her actions.* Accuracy - Ability to perform work accurately and thoroughly.* Adaptability - Ability to adapt to change in the workplace.* Communication, Oral - Ability to communicate effectively with others using the spoken word.* Communication, Written - Ability to communicate in writing clearly and concisely.* Customer Oriented - Ability to take care of the customers’ needs while following company procedures.* Diversity Oriented - Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, LGBTQ, and/or job type.* Interpersonal - Ability to get along well with a variety of personalities and individuals.* Reliability - The trait of being dependable and trustworthy.* Organized - Possessing the trait of being organized or following a systematic method of performing a task.* Time Management - Ability to utilize the available time to organize and complete work within given deadlines.* Working Under Pressure - Ability to complete assigned tasks under stressful situations.* Education: High School Graduate or General Education Degree (GED) required. Associate’s degree preferred.* Experience: Minimum of two years office experience required, with web authoring and CRM experience preferred.* Computer Skills: Experience with Microsoft Office software, Google platforms and web authoring software required. Ability to perform internet searches to gather information. Familiarity with events software is a plus.* Communication/Language: Intermediate: Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.* Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.* Other Requirements

+ Professional phone demeanor, ability to work in a small office team environment. Excellent communications and writing skills.Nationally recognized, DePauw provides a set of exceptional college experiences marked by intellectual rigor and shaped by a dynamic faculty. These experiences are further enhanced by an engaging residential campus community and a breadth and depth of perspectives inside and outside of the classroom. For more than 180 years, a DePauw education has provided students with a solid foundation for a lifetime of living and learning and helped our graduates achieve uncommon success in a wide variety of fields around the nation and the world. #J-18808-Ljbffr