Ground Service Rep IFP
Sun Country, Bullhead City, AZ, United States
Pay or shift range: $17 USD to $19 USD. This is the base compensation hiring range for this role.
Description About Sun Country Airlines
We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we’re making travel more attainable.
With more than 40 years of Minnesota roots, we’re a unique hybrid low‑cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations worldwide. At Sun Country, you’ll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.
Sun Country Airlines
provides the resources and support our employees need to succeed. As a
Ground Service Representative
you’ll enjoy these benefits:
PPO and high‑deductible health plans
Health savings accounts (HSA and FSA)
Starting day one free standby and discounted travel privileges for employees, family, & friends
401(k) match
Paid Time Off
Paid holidays
Life and AD&D Insurance
Employee Assistance Program including counseling for employees and their family
Fitness incentive and Stop Smoking Support
Sun Country Airlines is seeking a Ground Service Representative to monitor ground operations for flights that operate in locations without SCA supervision. They ensure servicing meets regulatory requirements, SCA policy and procedures and IOSA Standards.
Essential Roles and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage trip planning
Flight Manifests
Station Profile
Ensure ground operations are in accordance with SCA policy/procedures
Aircraft handling (marshalling, parking, unload/loading, water and lavatory service, pushback) per Aircraft Service Manual
Passenger Service (check‑in, boarding, departures, and arrivals) per Stations Operations Manual
Follow security procedures per AOSSP
Maintain current and accessible training records
Ensure governmental requirements are met
Assign Exit seating
Support crew
Report flight close
Required Qualifications
Must have 2 years airline customer service experience
Ground Security Coordinator (GSC) Certification
Ability to work a flexible schedule
Ability to communicate effectively with customers, vendors, crew etc.
Pass all federally mandated drug and criminal history mandated requirements
Must be 21+ years old
100% travel
Preferred Qualifications
4 Year College Degree
Compensation Pay or shift range: $17.00 - $19.00 USD per hour. This is the base compensation hiring range for this role.
Classification Full‑Time, Non‑Exempt
Work Location Laughlin, NV / Bullhead City, AZ (onsite)
Supervisory Responsibility None
Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
AAP/EEO Statement It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Sun Country Airlines respects and values every employee’s contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Description About Sun Country Airlines
We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we’re making travel more attainable.
With more than 40 years of Minnesota roots, we’re a unique hybrid low‑cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations worldwide. At Sun Country, you’ll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.
Sun Country Airlines
provides the resources and support our employees need to succeed. As a
Ground Service Representative
you’ll enjoy these benefits:
PPO and high‑deductible health plans
Health savings accounts (HSA and FSA)
Starting day one free standby and discounted travel privileges for employees, family, & friends
401(k) match
Paid Time Off
Paid holidays
Life and AD&D Insurance
Employee Assistance Program including counseling for employees and their family
Fitness incentive and Stop Smoking Support
Sun Country Airlines is seeking a Ground Service Representative to monitor ground operations for flights that operate in locations without SCA supervision. They ensure servicing meets regulatory requirements, SCA policy and procedures and IOSA Standards.
Essential Roles and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage trip planning
Flight Manifests
Station Profile
Ensure ground operations are in accordance with SCA policy/procedures
Aircraft handling (marshalling, parking, unload/loading, water and lavatory service, pushback) per Aircraft Service Manual
Passenger Service (check‑in, boarding, departures, and arrivals) per Stations Operations Manual
Follow security procedures per AOSSP
Maintain current and accessible training records
Ensure governmental requirements are met
Assign Exit seating
Support crew
Report flight close
Required Qualifications
Must have 2 years airline customer service experience
Ground Security Coordinator (GSC) Certification
Ability to work a flexible schedule
Ability to communicate effectively with customers, vendors, crew etc.
Pass all federally mandated drug and criminal history mandated requirements
Must be 21+ years old
100% travel
Preferred Qualifications
4 Year College Degree
Compensation Pay or shift range: $17.00 - $19.00 USD per hour. This is the base compensation hiring range for this role.
Classification Full‑Time, Non‑Exempt
Work Location Laughlin, NV / Bullhead City, AZ (onsite)
Supervisory Responsibility None
Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
AAP/EEO Statement It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Sun Country Airlines respects and values every employee’s contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr