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Customer Success Specialist: Empathy & Solutions

CB Talents, Franklin, TN, United States


A customer service firm in Tennessee is seeking a Customer Success Specialist to handle customer inquiries and provide excellent support via phone and email. The ideal candidate should possess a diploma or bachelor’s degree and have a minimum of B2-level English proficiency. Responsibilities include assisting with online orders, resolving customer issues, and ensuring a positive customer experience. Candidates with at least 6 months of customer service experience are preferred, but fresh graduates from communication-related fields are also welcome. #J-18808-Ljbffr