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Personal Lines Insurance Team Lead

Brightway Insurance, Jacksonville, FL, United States


A leading insurance agency is seeking a Customer Service Team Leader in Jacksonville to provide daily leadership to customer service staff. The role involves managing a team to ensure high-quality insurance-related service, resolving disputes, and identifying process improvements. Candidates should have 4-6 years of customer service experience and a knack for effective communication. The position offers opportunities to lead initiatives and mentor staff, contributing to exceptional customer satisfaction. #J-18808-Ljbffr