Business Transient Sales Manager
Schulte Hospitality Group, Grand Rapids, MI, United States
The Viv hotel in Anaheim
is seeking an energetic, experienced, and hands‑on
Sales Manager
to join our team!
Schulte Companies
is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team!
What’s In It For You? When you join Schulte Companies you will be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, and a robust benefit package including but not limited to:
Daily Pay
Free telemedicine and virtual mental health care access for all associates starting day one
Multiple health insurance and life insurance options
401(k) plan + company match for eligible associates
Paid time off
Holiday pay
Pet insurance
Employee assistance program
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more
Our Company:
Schulte Companies
is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands such as Marriott, Hilton, IHG, Hyatt and many unique, independent boutique and lifestyle properties and restaurants.
Job Duties and Responsibilities Sales Strategy & Market Planning
Develop and implement targeted sales strategies to achieve or exceed corporate transient revenue goals.
Identify new business opportunities through market research, prospecting, arrivals reports and industry networking.
Monitor competitive hotels, market trends and travel demand patterns to effectively position the hotel.
Partner with the Director of Sales & Marketing and revenue team to align goals with overall business objectives.
Establish yourself as a subject‑matter expert and serve the property by understanding the market, business issues, and concerns to offer better business solutions to the operation.
Client Acquisition & Relationship Management
Proactively solicit and secure new corporate accounts through direct sales calls, site visits, RFP participation, client events, and industry networking.
Participate in trade shows, community and professional organizations to maintain high visibility and achieve sales and revenue goals.
Build and maintain strong relationships with corporate travel managers, travel management companies (TMCs) and consortia partners.
Conduct regular client meetings and business reviews to understand account needs, ensure satisfaction, and foster long‑term loyalty.
Deliver exceptional service to all clients by providing prompt communication, customized solutions and seamless coordination with hotel operations.
Work collaboratively with the Marriott Global Sales Office teams to promote initiatives.
Sales Presentations & Negotiations
Prepare and deliver compelling presentations that highlight the hotel’s value for corporate travelers.
Develop customized proposals, negotiate preferred rates and secure corporate contracts to maximize revenue.
Manage the full contract process, ensuring all agreements reflect accurate terms and align with client and hotel expectations.
Pipeline Management & Reporting
Maintain an active sales pipeline and track all client interactions, activities and production in the CRM system.
Prepare reports pertaining to the business travel and transient segment, including but not limited to Agency 360, Demand 360, STR report analysis and submitting weekly activity tracking with commentary.
Consistently follow up on leads and opportunities to convert them into confirmed business.
Analyze production trends and adjust strategies to ensure targets are met.
Collaboration with Internal Teams
Partner with the Director of Sales & Marketing and Revenue Management to optimize pricing and inventory strategies for transient business.
Collaborate with Marketing to create impactful sales materials and client‑facing campaigns.
Coordinate with Front Office, Reservations and Operations teams to ensure seamless guest experiences for corporate and luxury leisure clients.
Share client insights and competitive intelligence with internal teams to enhance overall performance.
Sales Targets & Budgeting
Consistently achieve or exceed individual sales goals in line with hotel revenue objectives.
Manage assigned sales budget and resources efficiently to maximize ROI.
Regularly review performance metrics and adjust business strategies to remain competitive.
Customer Retention & Growth
Identify upselling and cross‑selling opportunities within existing accounts to grow share.
Strengthen client relationships through consistent communication, recognition and engagement.
Solicit feedback post‑stay to ensure satisfaction and identify opportunities for service improvement.
Education and Experience
Bachelor’s degree in business or related field preferred.
Minimum 3–5 years of sales experience in hospitality, with a focus on business transient and corporate accounts.
Strong negotiation and contract management skills.
Established relationships with corporate travel managers, TMCs and consortia partners preferred.
Exceptional communication, presentation and interpersonal skills.
Ability to thrive in a boutique luxury environment with a hands‑on, entrepreneurial spirit.
Proficiency with sales systems (CI/TY, Lightspeed, MARSHA, or similar) and Microsoft Office Suite.
Knowledge, Skills and Abilities
Outgoing personality.
Always maintains a professional image through appearance and dress.
Ability to work collaboratively with hotel service team to provide exceptional customer service.
Clear, concise written and verbal communication skills.
Demonstrate ability to achieve sales goals.
Proactive sales approach; assertive and fast‑paced, driven to succeed.
Excellent time management skills.
Understands need time strategy as developed by Revenue Management.
Must have flexible work hours that may include evenings, weekends and holidays.
Schulte Companies is an Equal Opportunity Employer.
Note: This job description is intended to provide a general description of the benefits and compensation applicable to this position. Paid time off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. This position is tipped eligible.
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is seeking an energetic, experienced, and hands‑on
Sales Manager
to join our team!
Schulte Companies
is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team!
What’s In It For You? When you join Schulte Companies you will be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, and a robust benefit package including but not limited to:
Daily Pay
Free telemedicine and virtual mental health care access for all associates starting day one
Multiple health insurance and life insurance options
401(k) plan + company match for eligible associates
Paid time off
Holiday pay
Pet insurance
Employee assistance program
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more
Our Company:
Schulte Companies
is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands such as Marriott, Hilton, IHG, Hyatt and many unique, independent boutique and lifestyle properties and restaurants.
Job Duties and Responsibilities Sales Strategy & Market Planning
Develop and implement targeted sales strategies to achieve or exceed corporate transient revenue goals.
Identify new business opportunities through market research, prospecting, arrivals reports and industry networking.
Monitor competitive hotels, market trends and travel demand patterns to effectively position the hotel.
Partner with the Director of Sales & Marketing and revenue team to align goals with overall business objectives.
Establish yourself as a subject‑matter expert and serve the property by understanding the market, business issues, and concerns to offer better business solutions to the operation.
Client Acquisition & Relationship Management
Proactively solicit and secure new corporate accounts through direct sales calls, site visits, RFP participation, client events, and industry networking.
Participate in trade shows, community and professional organizations to maintain high visibility and achieve sales and revenue goals.
Build and maintain strong relationships with corporate travel managers, travel management companies (TMCs) and consortia partners.
Conduct regular client meetings and business reviews to understand account needs, ensure satisfaction, and foster long‑term loyalty.
Deliver exceptional service to all clients by providing prompt communication, customized solutions and seamless coordination with hotel operations.
Work collaboratively with the Marriott Global Sales Office teams to promote initiatives.
Sales Presentations & Negotiations
Prepare and deliver compelling presentations that highlight the hotel’s value for corporate travelers.
Develop customized proposals, negotiate preferred rates and secure corporate contracts to maximize revenue.
Manage the full contract process, ensuring all agreements reflect accurate terms and align with client and hotel expectations.
Pipeline Management & Reporting
Maintain an active sales pipeline and track all client interactions, activities and production in the CRM system.
Prepare reports pertaining to the business travel and transient segment, including but not limited to Agency 360, Demand 360, STR report analysis and submitting weekly activity tracking with commentary.
Consistently follow up on leads and opportunities to convert them into confirmed business.
Analyze production trends and adjust strategies to ensure targets are met.
Collaboration with Internal Teams
Partner with the Director of Sales & Marketing and Revenue Management to optimize pricing and inventory strategies for transient business.
Collaborate with Marketing to create impactful sales materials and client‑facing campaigns.
Coordinate with Front Office, Reservations and Operations teams to ensure seamless guest experiences for corporate and luxury leisure clients.
Share client insights and competitive intelligence with internal teams to enhance overall performance.
Sales Targets & Budgeting
Consistently achieve or exceed individual sales goals in line with hotel revenue objectives.
Manage assigned sales budget and resources efficiently to maximize ROI.
Regularly review performance metrics and adjust business strategies to remain competitive.
Customer Retention & Growth
Identify upselling and cross‑selling opportunities within existing accounts to grow share.
Strengthen client relationships through consistent communication, recognition and engagement.
Solicit feedback post‑stay to ensure satisfaction and identify opportunities for service improvement.
Education and Experience
Bachelor’s degree in business or related field preferred.
Minimum 3–5 years of sales experience in hospitality, with a focus on business transient and corporate accounts.
Strong negotiation and contract management skills.
Established relationships with corporate travel managers, TMCs and consortia partners preferred.
Exceptional communication, presentation and interpersonal skills.
Ability to thrive in a boutique luxury environment with a hands‑on, entrepreneurial spirit.
Proficiency with sales systems (CI/TY, Lightspeed, MARSHA, or similar) and Microsoft Office Suite.
Knowledge, Skills and Abilities
Outgoing personality.
Always maintains a professional image through appearance and dress.
Ability to work collaboratively with hotel service team to provide exceptional customer service.
Clear, concise written and verbal communication skills.
Demonstrate ability to achieve sales goals.
Proactive sales approach; assertive and fast‑paced, driven to succeed.
Excellent time management skills.
Understands need time strategy as developed by Revenue Management.
Must have flexible work hours that may include evenings, weekends and holidays.
Schulte Companies is an Equal Opportunity Employer.
Note: This job description is intended to provide a general description of the benefits and compensation applicable to this position. Paid time off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. This position is tipped eligible.
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