
New Business Coordinator-Cashiering Specialist
Baystate Financial, East Providence, RI, United States
The New Business Coordinator – Cashiering Specialist is responsible for processing checks, managing policy-related financial transactions, and maintaining accurate financial records. This role ensures the timely, compliant handling of funds while supporting policy administration and delivering high-quality service to policyholders, agents, and internal teams.
Key Responsibilities
Review and process incoming and outgoing checks
Accurately apply payments to policyholder accounts and reconcile discrepancies
Maintain accurate deposit records and support daily reconciliation reviews
Resolve items held due to NIGO (Not in Good Order) check issues in accordance with compliance guidelines
Assist with the review of annuity applications and related transactions
Investigate and resolve payment issues, including misapplied funds and returned payments
Coordinate with internal and external policy administration teams
Ensure compliance with internal controls, audit standards, and regulatory requirements
Support month-end data entry in the Supe Central tracking system, as well as seasonal and year-end financial close activities
Maintain strict confidentiality of sensitive customer and financial information
Qualifications
High school diploma or equivalent required
Associate or bachelor’s degree in finance, accounting, or business preferred
1–3 years of experience in cashiering, accounts receivable, or insurance operations
Experience in life insurance or financial services strongly preferred
Familiarity with premium billing or policy administration systems is a plus
High level of attention to detail and accuracy
Solid understanding of cash application and reconciliation processes
Knowledge of life insurance products (e.g., term, whole life, annuities) is a plus
Ability to manage high transaction volumes while meeting tight deadlines
Strong analytical and problem‑solving skills
Effective written and verbal communication skills
Proficiency in Microsoft Excel and financial systems
Baystate Financial is an equal opportunity employer.
Pay: $45,000 - $50,000
401(k)
Health insurance
Paid time off
Vision insurance
Work Location: In person in E. Providence, RI
#J-18808-Ljbffr
Key Responsibilities
Review and process incoming and outgoing checks
Accurately apply payments to policyholder accounts and reconcile discrepancies
Maintain accurate deposit records and support daily reconciliation reviews
Resolve items held due to NIGO (Not in Good Order) check issues in accordance with compliance guidelines
Assist with the review of annuity applications and related transactions
Investigate and resolve payment issues, including misapplied funds and returned payments
Coordinate with internal and external policy administration teams
Ensure compliance with internal controls, audit standards, and regulatory requirements
Support month-end data entry in the Supe Central tracking system, as well as seasonal and year-end financial close activities
Maintain strict confidentiality of sensitive customer and financial information
Qualifications
High school diploma or equivalent required
Associate or bachelor’s degree in finance, accounting, or business preferred
1–3 years of experience in cashiering, accounts receivable, or insurance operations
Experience in life insurance or financial services strongly preferred
Familiarity with premium billing or policy administration systems is a plus
High level of attention to detail and accuracy
Solid understanding of cash application and reconciliation processes
Knowledge of life insurance products (e.g., term, whole life, annuities) is a plus
Ability to manage high transaction volumes while meeting tight deadlines
Strong analytical and problem‑solving skills
Effective written and verbal communication skills
Proficiency in Microsoft Excel and financial systems
Baystate Financial is an equal opportunity employer.
Pay: $45,000 - $50,000
401(k)
Health insurance
Paid time off
Vision insurance
Work Location: In person in E. Providence, RI
#J-18808-Ljbffr