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Employee Benefits Account Manager

Martin Grant Associates, Inc., Raleigh, NC, United States


A reputable insurance agency is seeking a

Benefits Account Manager

to take the lead on client accounts and support the delivery of employee benefits programs from start to finish. This role is ideal for someone who enjoys working closely with clients, handling renewals, and being a go-to resource on benefits-related questions.

Prior experience in employee benefits is preferred.

The Job:

Manage client accounts end-to-end, including all open enrollment requirements and presentations

Serve as an employee benefits subject matter expert, providing product and service information

Lead the full-cycle renewal process, including preparing proposals and conducting market research

Provide superior customer service by answering coverage questions and assisting with claims issues

Collaborate closely with production teams and cross-functional partners to drive business outcomes

Reconcile commission discrepancies in partnership with accounting and communicate with insurance carriers

Document all renewal and client activity within agency management systems

Participate in networking events, seminars, and continuing education opportunities

The Company:

Collaborative Culture:

Team-oriented environment with a strong focus on client service

Mentorship & Development:

Ongoing opportunities for learning and professional growth

Flexibility & Stability:

Strong presence in the market with consistent performance

Comprehensive Benefits:

Competitive benefits and retirement offerings

If interested, apply, MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.

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