Customer Service Sales Representative
ThreadMob Custom Apparel, Opelika, AL, United States
ThreadMob Custom Apparel offers innovative, high-quality printing, embroidery, and fulfillment services to help businesses create custom apparel that stands out. Utilizing a team of experienced professionals and the latest technology, ThreadMob is dedicated to delivering stylish solutions that are both timely and cost-effective. As a trusted partner in customized fashion, ThreadMob prides itself on being a dependable resource for businesses in the Southeast. Join a team that's redefining the custom apparel experience with creativity, efficiency, and exceptional service.
Job Overview We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team! In this role, you will be the friendly face and helpful voice for our valued clients, providing exceptional support and driving sales growth. Your enthusiasm, communication skills, and ability to connect with diverse customers will be key to creating positive experiences that foster loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and customer service expertise in a fast-paced environment where your contributions truly matter.
Responsibilities
Engage with customers via phone, email, and in person to understand their needs and provide tailored solutions
Assist clients with product or service inquiries, ensuring clear communication and excellent customer support
Conduct outbound calling campaigns to follow up on leads, promote new offerings, or gather customer feedback
Handle cash transactions accurately, including cash handling and processing payments when necessary
Maintain detailed records of customer interactions, data entry, and sales activities using Microsoft Office tools and other computer systems
Demonstrate strong phone etiquette and communication skills to build rapport with clients from diverse backgrounds
Collaborate with team members to achieve sales targets and improve overall client services
Experience
Previous call center experience or customer support roles preferred but not required; training will be provided
Bilingual or multilingual abilities are highly valued to serve a broader customer base
Strong data entry skills with attention to detail; typing proficiency is essential
Familiarity with Microsoft Office applications such as Word and Excel; basic computer skills are necessary
Experience in outbound calling or client services roles enhances your fit for this position
Excellent analysis skills to assess customer needs and recommend appropriate solutions
Demonstrated professionalism in phone etiquette, communication skills, and client interactions
Join us to be part of a vibrant team dedicated to delivering outstanding service while building your career! We value energetic individuals who thrive on helping others and are eager to grow your sales expertise in a supportive environment.
#J-18808-Ljbffr
Job Overview We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team! In this role, you will be the friendly face and helpful voice for our valued clients, providing exceptional support and driving sales growth. Your enthusiasm, communication skills, and ability to connect with diverse customers will be key to creating positive experiences that foster loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and customer service expertise in a fast-paced environment where your contributions truly matter.
Responsibilities
Engage with customers via phone, email, and in person to understand their needs and provide tailored solutions
Assist clients with product or service inquiries, ensuring clear communication and excellent customer support
Conduct outbound calling campaigns to follow up on leads, promote new offerings, or gather customer feedback
Handle cash transactions accurately, including cash handling and processing payments when necessary
Maintain detailed records of customer interactions, data entry, and sales activities using Microsoft Office tools and other computer systems
Demonstrate strong phone etiquette and communication skills to build rapport with clients from diverse backgrounds
Collaborate with team members to achieve sales targets and improve overall client services
Experience
Previous call center experience or customer support roles preferred but not required; training will be provided
Bilingual or multilingual abilities are highly valued to serve a broader customer base
Strong data entry skills with attention to detail; typing proficiency is essential
Familiarity with Microsoft Office applications such as Word and Excel; basic computer skills are necessary
Experience in outbound calling or client services roles enhances your fit for this position
Excellent analysis skills to assess customer needs and recommend appropriate solutions
Demonstrated professionalism in phone etiquette, communication skills, and client interactions
Join us to be part of a vibrant team dedicated to delivering outstanding service while building your career! We value energetic individuals who thrive on helping others and are eager to grow your sales expertise in a supportive environment.
#J-18808-Ljbffr