Senior Property Manager
Ingerman, Wilmington, DE, United States
Job Description
More than a place to work. A chance to thrive. We build homes that make it possible for people to fulfill their dreams. And for driven individuals who choose to share our mission, we make it possible to fulfill their full potential.
Job Type: Full‑time
Key Job Responsibilities
Ensure each property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
Develop and administer operating and capital expense budgets which reflect the owner’s performance goals.
Forecast and oversee major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
Perform operational reviews and take corrective action to address deficiencies at each property.
Maintain complete, accurate, legible, and compliant documentation and property files at each property.
Coordinate timely revenue collection in accordance with lease obligations and accounts receivable procedures.
Manage resident relations and coordinate requests for repairs or maintenance at each property.
Complete the initial application as well as annual re-certifications for all funding sources accurately and on‑time to ensure compliance with applicable program/s (e.g. Low‑Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.) at each property.
Coordinate candidate interviews and partner with district or regional manager to make well‑informed hiring determinations.
Facilitate new hire orientation, onboarding, and training.
Provide ongoing, balanced performance feedback to employees.
Counsel underperforming employees and provide direct commentary to improve their performance.
Requirements
Bachelor’s degree (or equivalent combination of education and experience).
Minimum of 5 years within the property management industry.
Prior supervisory experience in a management position, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees.
Experience with Public Housing, Project‑based Voucher, Tax Credit, and Section 8 is highly preferred.
Scheduling flexibility based on business needs.
Excellent interpersonal skills.
Strong written and verbal communication skills.
Advanced customer service and problem‑solving skills.
Technically proficient in Microsoft Office.
Ability to work in a fast‑paced, action‑oriented environment.
Ability to establish relationships across the organization and at various hierarchical levels.
Ability to travel up to 10% of the time.
Benefits
Full medical, prescription, dental and vision benefits.
Company‑paid life and AD&D insurance.
Company‑paid short‑term and long‑term disability.
A 401(k) retirement plan with company match.
Paid time off, accrued based on years of service.
Supplemental insurance for employees and families.
Employee Assistance Program for confidential counseling.
Additional paid day off to provide community or charitable services.
Paid holidays; approximately eight per year.
Peace of mind and a great working environment.
Ingerman provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Salary Description $61,182 - $70,020 annual, plus bonus potential.
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Job Type: Full‑time
Key Job Responsibilities
Ensure each property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
Develop and administer operating and capital expense budgets which reflect the owner’s performance goals.
Forecast and oversee major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
Perform operational reviews and take corrective action to address deficiencies at each property.
Maintain complete, accurate, legible, and compliant documentation and property files at each property.
Coordinate timely revenue collection in accordance with lease obligations and accounts receivable procedures.
Manage resident relations and coordinate requests for repairs or maintenance at each property.
Complete the initial application as well as annual re-certifications for all funding sources accurately and on‑time to ensure compliance with applicable program/s (e.g. Low‑Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.) at each property.
Coordinate candidate interviews and partner with district or regional manager to make well‑informed hiring determinations.
Facilitate new hire orientation, onboarding, and training.
Provide ongoing, balanced performance feedback to employees.
Counsel underperforming employees and provide direct commentary to improve their performance.
Requirements
Bachelor’s degree (or equivalent combination of education and experience).
Minimum of 5 years within the property management industry.
Prior supervisory experience in a management position, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees.
Experience with Public Housing, Project‑based Voucher, Tax Credit, and Section 8 is highly preferred.
Scheduling flexibility based on business needs.
Excellent interpersonal skills.
Strong written and verbal communication skills.
Advanced customer service and problem‑solving skills.
Technically proficient in Microsoft Office.
Ability to work in a fast‑paced, action‑oriented environment.
Ability to establish relationships across the organization and at various hierarchical levels.
Ability to travel up to 10% of the time.
Benefits
Full medical, prescription, dental and vision benefits.
Company‑paid life and AD&D insurance.
Company‑paid short‑term and long‑term disability.
A 401(k) retirement plan with company match.
Paid time off, accrued based on years of service.
Supplemental insurance for employees and families.
Employee Assistance Program for confidential counseling.
Additional paid day off to provide community or charitable services.
Paid holidays; approximately eight per year.
Peace of mind and a great working environment.
Ingerman provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Salary Description $61,182 - $70,020 annual, plus bonus potential.
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