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Store-in-Store Manager

T-Mobile, Montgomery, AL, United States


Job Overview This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships.

Job Responsibilities

Lead and develop the sales team to achieve customer engagement and sales performance targets

Manage store operations including opening, closing, and adherence to operational standards

Coach and provide feedback to team members to improve customer interactions and sales skills

Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications

Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes

Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

High School Diploma/GED (Required)

2‑4 years - Management experience in retail sales

2‑4 years - Sales & sales management experience

Licenses and Certifications

At least 18 years of age

Legally authorized to work in the United States

Travel Travel Required: No

DOT Regulated Position No

Safety Sensitive Position No

Compensation Total Target Cash Pay Range: $62,400 – $112,600 inclusive of target incentives

Base Pay Range: $46,800 – $84,450

The pay range above is the general base pay range for a successful candidate in this role. The actual starting pay will vary within this range based on location, qualifications, and experience. To find the pay range for this role based on hiring location, click here.

Equal Opportunity Employer T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.

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