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FT Fitness Ambassador

National Fitness Partners, Baltimore, MD, United States


Full - Time Starting at $15 per hour without certification or $16 per hour with certification. Plus, tenure increases once certification is obtained.

Be the Energy. Be the Welcome. Be the Reason Members Love Coming In.

Are you the kind of person who lights up a room, remembers names, and makes people feel instantly comfortable? Do you love being around others, staying active, and creating positive vibes wherever you go?

We’re looking for a Fitness Ambassador—someone who’s more than just staff, but the heartbeat of the club. Think: the mayor of the gym. You’re the first hello, the go-to helper, the motivator, and the friendly face that keeps members coming back.

This is the perfect entry‑level role to kick‑start a career in fitness, leadership, or wellness—no experience required, just great energy and a people‑first mindset.

What You’ll Do

Greet members with enthusiasm and make everyone feel welcome

Be a visible, approachable presence on the fitness floor

Assist with check‑ins, questions, and member needs

Promote programs, events, and club offerings

Help maintain a clean, safe, and motivating environment

Build relationships—know names, celebrate wins, and encourage progress

Who You Are

Outgoing, friendly, and naturally great with people

Energized by helping others and being on the move

Confident communicator with a positive attitude

Reliable, punctual, and ready to take ownership

Passionate about fitness, wellness, or personal growth

18+

No fitness background? No problem. We’ll train you—personality and effort matter most.

Why You’ll Love Working Here

A high‑energy, supportive team

Real experience in the fitness and wellness industry

The chance to make a daily impact on members’ lives

Clear pathways into trainer, club management or leadership, or management roles

A fun, fast‑paced environment where your personality shines

Benefits

Growth Opportunities over 90% of our management team started as an entry level team member!

PTO for all employees

401K Retirement Fund (Employer match up to 4%)

Health Insurance Options including Health, Dental, Vision, family life insurance, and more

Basic Life Insurance & Short‑Term Disability 100% Company Paid!

Employee Assistance Program

Free employee Black Card Membership

Level 1 Trainer Uncertified, actively working towards Certification

Level 2 Trainer Certified with NCSF or other Nationally Accredited Certification

Essential Job Functions: Member Experience & Customer Service

Greet all members with enthusiasm, professionalism, and courtesy.

Assist with member check‑ins, club tours, info calls, account inquiries, and membership updates.

Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.

Engage with members on the fitness floor to provide encouragement and support.

Promote club programs, personal training services, and special events.

Fitness Floor Engagement

Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided).

Assist members with proper equipment use and safe techniques.

Support member retention by building rapport and encouraging positive workout experiences.

Provide orientation and guidance to new members on basic workout routines and equipment use.

Facilitates PE@PF fitness programs and assists members with fitness programs through the Planet Fitness App

Cleanliness & Safety

Perform routine cleaning and sanitization of equipment, locker rooms, and high‑touch areas.

Conduct light maintenance checks and promptly report any issues.

Maintain a safe, organized, and visually appealing club environment.

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