Director of Resident Services
The Emerson at St. Peters, Clearwater, FL, United States
Make a Meaningful Impact Every Day — Join Our Team as a Director of Resident Services
The Resident Services Director is a relationship‑driven leader who serves as a trusted partner to residents, families, and the community team. This role is central to helping residents live well, remain independent as long as possible, and feel supported as their needs evolve.
If you thrive on problem‑solving, collaboration, and helping older adults navigate life changes with dignity and choice, this role blends leadership, advocacy, and wellness innovation in a meaningful way.
Position: Resident Services Director Full Time Compensation: 60,000$–65,000 annually What You’ll Do
Serve as a primary resource for residents and families regarding health, wellness, and supportive services
Facilitate collaborative care meetings, working with a multidisciplinary team to support resident outcomes, community flow, and occupancy
Guide aging‑in‑place discussions, transition evaluations, and care planning with residents and families when health needs change
Build and maintain strong service provider referral networks both on and off campus
Collaborate with the Community Life Director and Wellness Nurse to design and deliver innovative wellness programming and health education
Serve as a connector—translating options into choices that respect independence, preference, and dignity
Drive a positive community culture rooted in hospitality and trust
Our Culture: Hospitality & Whole‑Person Wellness We are deeply committed to a culture of hospitality—treating residents, coworkers, and guests with warmth, respect, professionalism, and care.
We also embrace a whole‑person wellness philosophy, supporting residents across the eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual, and Vocational.
What We’re Looking For
Active nursing or social work licensure or graduate of an accredited college or university (preferred, not required)
3+ years of leadership or management experience in senior living or healthcare
Strong communication, observation, and problem‑solving skills
Comfort working independently while collaborating across teams
Ability to navigate complex conversations with empathy and professionalism
Strong ethical judgment and understanding of appropriate boundaries
Basic computer proficiency (Word, Excel)
Passion for resident advocacy and relationship‑based care
Background screening through AHCA - https://info.flclearinghouse.com
Why You’ll Love Working Here We don’t just care for our residents — we care for our team. Here’s how we show it:
Education Assistance & Scholarships to support your growth.
Extraordinary Reward Points to recognize your hard work.
Free & Confidential Employee Assistance Program for life’s challenges.
Employee-Led Committees to ensure your voice is heard.
DailyPay so you can manage your earnings on your schedule.
Paid Training, Paid Time Off, and Paid Holidays.
Comprehensive Benefits Package including Medical, Dental, Vision, Life Insurance, Disability, and 401(k).
#J-18808-Ljbffr
If you thrive on problem‑solving, collaboration, and helping older adults navigate life changes with dignity and choice, this role blends leadership, advocacy, and wellness innovation in a meaningful way.
Position: Resident Services Director Full Time Compensation: 60,000$–65,000 annually What You’ll Do
Serve as a primary resource for residents and families regarding health, wellness, and supportive services
Facilitate collaborative care meetings, working with a multidisciplinary team to support resident outcomes, community flow, and occupancy
Guide aging‑in‑place discussions, transition evaluations, and care planning with residents and families when health needs change
Build and maintain strong service provider referral networks both on and off campus
Collaborate with the Community Life Director and Wellness Nurse to design and deliver innovative wellness programming and health education
Serve as a connector—translating options into choices that respect independence, preference, and dignity
Drive a positive community culture rooted in hospitality and trust
Our Culture: Hospitality & Whole‑Person Wellness We are deeply committed to a culture of hospitality—treating residents, coworkers, and guests with warmth, respect, professionalism, and care.
We also embrace a whole‑person wellness philosophy, supporting residents across the eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual, and Vocational.
What We’re Looking For
Active nursing or social work licensure or graduate of an accredited college or university (preferred, not required)
3+ years of leadership or management experience in senior living or healthcare
Strong communication, observation, and problem‑solving skills
Comfort working independently while collaborating across teams
Ability to navigate complex conversations with empathy and professionalism
Strong ethical judgment and understanding of appropriate boundaries
Basic computer proficiency (Word, Excel)
Passion for resident advocacy and relationship‑based care
Background screening through AHCA - https://info.flclearinghouse.com
Why You’ll Love Working Here We don’t just care for our residents — we care for our team. Here’s how we show it:
Education Assistance & Scholarships to support your growth.
Extraordinary Reward Points to recognize your hard work.
Free & Confidential Employee Assistance Program for life’s challenges.
Employee-Led Committees to ensure your voice is heard.
DailyPay so you can manage your earnings on your schedule.
Paid Training, Paid Time Off, and Paid Holidays.
Comprehensive Benefits Package including Medical, Dental, Vision, Life Insurance, Disability, and 401(k).
#J-18808-Ljbffr