Regional Director - Delaware
Hand & Stone Massage and Facial Spa, Wilmington, DE, United States
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Hand & Stone Massage and Facial Spa is looking for a strong, results-focused Regional Director to lead multiple spa locations across Delaware & Pennsylvania.
Our ideal candidate has 3–5+ years of leadership experience, with a proven track record of driving performance, developing leaders, and delivering strong sales results across multiple locations. This individual is an exceptional communicator, a culture builder, and someone who thrives in a fast-paced, people-first environment.
We are looking for someone interested in a long‑term role with opportunity for professional growth. Multi‑unit leadership experience is strongly preferred. Prior spa or membership‑based sales experience is a plus.
Our goal is to provide our valued members and guests with a world‑class experience, and our Regional Directors play a critical role in making that happen. You will set the tone across your region, coach and develop leaders, drive performance, and grow the business.
Your Region 3 spa locations in Delaware & 1 in Pennsylvania
Annual revenue of $4.5M – $5.5M
What’s In It For You
Medical, Vision, Dental, Life, and Supplemental Insurance with generous employer contributions
401(k) with company match
Competitive salary plus performance-based bonus potential
Safe, professional work environment
Employee discounts
Strong career growth opportunities – we promote from within
AND MORE
What You’ll Be Owning
Lead and support multiple spa locations, ensuring exceptional client experiences across the region
Act as the primary escalation point for client concerns and ensure timely resolution
Oversee and manage regional operations, including performance, staffing, and overall business health
Drive spa sales performance and regional profitability through P&L ownership and analysis
Recruit, hire, train, and develop high-performing General Managers and spa leaders
Coach, monitor, and hold teams accountable to performance goals and KPIs
Support membership growth, sales strategy, and execution across all locations
Partner with GMs to maximize appointment books and optimize staffing
Execute marketing initiatives, grassroots efforts, and community outreach to drive traffic and brand awareness
Support new spa openings, acquisitions, and integration of new locations
Handle administrative responsibilities including reporting, payroll oversight, inventory, and operational expenses
What You Bring To The Table
3–5+ years of leadership experience (multi‑unit experience strongly preferred)
Proven success driving sales and operational performance
Results‑oriented with a track record of holding yourself and others accountable
Passion for developing people and building strong, positive culture
Ability to manage multiple locations and priorities effectively
Strong communication, organization, and leadership skills
Comfortable working in a fast‑paced, high‑volume environment
A fast learner with a positive, solutions‑oriented mindset
Strong critical thinking and problem‑solving skills
Travel required – expect to visit each location multiple times weekly
Who We Are FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 63 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that many family‑owned businesses cannot—but at our core, we are still a family‑owned company. We are in the people business, and our people come first.
We can’t wait to meet you! Compensation: $70,000.00 - $85,000.00 per year
At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Hand & Stone Massage and Facial Spa is looking for a strong, results-focused Regional Director to lead multiple spa locations across Delaware & Pennsylvania.
Our ideal candidate has 3–5+ years of leadership experience, with a proven track record of driving performance, developing leaders, and delivering strong sales results across multiple locations. This individual is an exceptional communicator, a culture builder, and someone who thrives in a fast-paced, people-first environment.
We are looking for someone interested in a long‑term role with opportunity for professional growth. Multi‑unit leadership experience is strongly preferred. Prior spa or membership‑based sales experience is a plus.
Our goal is to provide our valued members and guests with a world‑class experience, and our Regional Directors play a critical role in making that happen. You will set the tone across your region, coach and develop leaders, drive performance, and grow the business.
Your Region 3 spa locations in Delaware & 1 in Pennsylvania
Annual revenue of $4.5M – $5.5M
What’s In It For You
Medical, Vision, Dental, Life, and Supplemental Insurance with generous employer contributions
401(k) with company match
Competitive salary plus performance-based bonus potential
Safe, professional work environment
Employee discounts
Strong career growth opportunities – we promote from within
AND MORE
What You’ll Be Owning
Lead and support multiple spa locations, ensuring exceptional client experiences across the region
Act as the primary escalation point for client concerns and ensure timely resolution
Oversee and manage regional operations, including performance, staffing, and overall business health
Drive spa sales performance and regional profitability through P&L ownership and analysis
Recruit, hire, train, and develop high-performing General Managers and spa leaders
Coach, monitor, and hold teams accountable to performance goals and KPIs
Support membership growth, sales strategy, and execution across all locations
Partner with GMs to maximize appointment books and optimize staffing
Execute marketing initiatives, grassroots efforts, and community outreach to drive traffic and brand awareness
Support new spa openings, acquisitions, and integration of new locations
Handle administrative responsibilities including reporting, payroll oversight, inventory, and operational expenses
What You Bring To The Table
3–5+ years of leadership experience (multi‑unit experience strongly preferred)
Proven success driving sales and operational performance
Results‑oriented with a track record of holding yourself and others accountable
Passion for developing people and building strong, positive culture
Ability to manage multiple locations and priorities effectively
Strong communication, organization, and leadership skills
Comfortable working in a fast‑paced, high‑volume environment
A fast learner with a positive, solutions‑oriented mindset
Strong critical thinking and problem‑solving skills
Travel required – expect to visit each location multiple times weekly
Who We Are FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 63 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that many family‑owned businesses cannot—but at our core, we are still a family‑owned company. We are in the people business, and our people come first.
We can’t wait to meet you! Compensation: $70,000.00 - $85,000.00 per year
At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
#J-18808-Ljbffr