Pro Experience Leader: Elevate Customer Service

A leading home improvement retailer is seeking a Pro Experience Manager responsible for overseeing customer service standards and operations in the store. This role demands active engagement with the Pro team to drive productivity and ensure customer satisfaction. The ideal candidate should have at least one year of experience in retail operations management, maintaining compliance with SOPs and fostering a safe working environment. You will lead, train, and manage staff while collaborating with store leadership to implement business strategies. #J-18808-Ljbffr