Customer Service Representative I
Tindall Corporation, Spartanburg, SC, United States
Customer Service Representative I page is loaded## Customer Service Representative Ilocations:
Spartanburg, SCtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R2988We are Engineered to Serve.Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S.
**Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way**.**Our employees enjoy benefits including:****Low Cost Employee** **Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing.****Summary of Primary Functions**: Satisfies Customer’s project requirements in the most effective and advantageous manner.
**Essential Duties and Responsibilities:** All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products.* Provides the customer service department with organization and systems necessary to increase the satisfaction customers derive from their transactions with Tindall.* Plans, develops, and implements methods and procedures to delight customers, improve operations, and minimize operating costs.* Establishes and maintains controls on take-off quality, service quality, on time and complete deliveries, and trucking costs.* Maintains the first or next delivery date, along with the corresponding production schedule, on at least 80% of all booked orders.* Maintains a log of all customer complaints, documenting fix and reoccurrence prevention action competition.* Drives down A/R balances by resolving disputes quickly and fairly.* Actively participates and contributes in the Tindall Quality Improvement Process.* Ongoing personal development through education and application of education.* Makes somewhat independent decisions including: Production Scheduling, Material Ordering, Customer logistics of delivery.* Has daily contact with fellow employees in other units of the company, top management, customers and vendors/suppliers and Federal/State government agencies.* Weekly instruct, check, verify work of others or coordinate the workflow of others**Job Specifications or Qualifications**
**Education**: High School Diploma or general education degree (GED) is required.**Experience**: 1 year or less of related experience is required.**Work Environment**:
While performing the duties of this job, the employee is regularly exposed to an office setting and will rarely be exposed to adverse working conditions.-All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.[](blob:https://tindall.wd1.myworkdayjobs.com/4bdc8382-b211-4f4e-b870-ee8e12caf03e)0:00 / 3:00 #J-18808-Ljbffr
Spartanburg, SCtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R2988We are Engineered to Serve.Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S.
**Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way**.**Our employees enjoy benefits including:****Low Cost Employee** **Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing.****Summary of Primary Functions**: Satisfies Customer’s project requirements in the most effective and advantageous manner.
**Essential Duties and Responsibilities:** All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products.* Provides the customer service department with organization and systems necessary to increase the satisfaction customers derive from their transactions with Tindall.* Plans, develops, and implements methods and procedures to delight customers, improve operations, and minimize operating costs.* Establishes and maintains controls on take-off quality, service quality, on time and complete deliveries, and trucking costs.* Maintains the first or next delivery date, along with the corresponding production schedule, on at least 80% of all booked orders.* Maintains a log of all customer complaints, documenting fix and reoccurrence prevention action competition.* Drives down A/R balances by resolving disputes quickly and fairly.* Actively participates and contributes in the Tindall Quality Improvement Process.* Ongoing personal development through education and application of education.* Makes somewhat independent decisions including: Production Scheduling, Material Ordering, Customer logistics of delivery.* Has daily contact with fellow employees in other units of the company, top management, customers and vendors/suppliers and Federal/State government agencies.* Weekly instruct, check, verify work of others or coordinate the workflow of others**Job Specifications or Qualifications**
**Education**: High School Diploma or general education degree (GED) is required.**Experience**: 1 year or less of related experience is required.**Work Environment**:
While performing the duties of this job, the employee is regularly exposed to an office setting and will rarely be exposed to adverse working conditions.-All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.[](blob:https://tindall.wd1.myworkdayjobs.com/4bdc8382-b211-4f4e-b870-ee8e12caf03e)0:00 / 3:00 #J-18808-Ljbffr