Customer Account Representative - Aerospace
Executive Alliance, Plainview, NY, United States
Job Function
We are looking for a knowledgeable, energetic, and self-motivated individual to join our team as a Customer Account Representative to assist with commercial and military aerospace contracts. The Representative will be a key customer contact who represents the company and our commitment to ensure fulfillment of contractual requirements.
Responsibilities
Review, organize and enter all data from a customer’s contract into our database
Coordinate customer demand and requests within interoffice departments to ensure all customer commitments are clearly reviewed and dispositioned.
Communicate clearly and consistently on overall status, concerns and any business matters between customers and internal departments
Ability to review and understand contractual Terms & Conditions while also being able to review and write/edit contracts.
Timely utilization of Customer portals in support of contracts and support of customer requirements
Ability to review costs, generate pricing and submit/respond to solicitations on behalf of the company per departmental procedures.
Ability to utilize MS Office products during the performance of assigned functions
Prepare weekly status reports which will be submitted and presented to the Director of Contracts
Perform other job-related duties in support of other departments, such as our customer support/Marketing department as necessary or assigned.
Qualifications and Requirements
Bachelors in business, Finance or other related, preferred.
Years of Contract Administrative Experience: 1 – 3 years.
Years of Data Entry Experience: 3-5 years.
Excellent verbal and written skills to communicate effectively with various functional groups at all levels, both internal and external.
Proficiency in Microsoft Office products MS Office, especially MS Word and Excel.
Prepare and make presentations utilizing MS Power Point.
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Responsibilities
Review, organize and enter all data from a customer’s contract into our database
Coordinate customer demand and requests within interoffice departments to ensure all customer commitments are clearly reviewed and dispositioned.
Communicate clearly and consistently on overall status, concerns and any business matters between customers and internal departments
Ability to review and understand contractual Terms & Conditions while also being able to review and write/edit contracts.
Timely utilization of Customer portals in support of contracts and support of customer requirements
Ability to review costs, generate pricing and submit/respond to solicitations on behalf of the company per departmental procedures.
Ability to utilize MS Office products during the performance of assigned functions
Prepare weekly status reports which will be submitted and presented to the Director of Contracts
Perform other job-related duties in support of other departments, such as our customer support/Marketing department as necessary or assigned.
Qualifications and Requirements
Bachelors in business, Finance or other related, preferred.
Years of Contract Administrative Experience: 1 – 3 years.
Years of Data Entry Experience: 3-5 years.
Excellent verbal and written skills to communicate effectively with various functional groups at all levels, both internal and external.
Proficiency in Microsoft Office products MS Office, especially MS Word and Excel.
Prepare and make presentations utilizing MS Power Point.
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