Customer Account Representative
Nesco Resource, Plainview, NY, United States
If job security and benefits are a priority to you, you'll want to interview with this awesome company for this excellent career opportunity! Our client in Plainview, NY has decades of secure government contracts to keep them busy and they really go above and beyond with their benefits package to include tuition reimbursement, low cost subsidized health insurance, 401k w/company match and a very flexible work week schedule!
Responsibilities
Process customer contract details by reviewing, organizing, and entering the information into the database.
Facilitate communication between departments to manage customer demand and ensure all commitments are reviewed and resolved.
Maintain clear and consistent communication regarding status updates, concerns, and business matters between customers and internal departments.
Ability to review and understand contractual Terms & Conditions while also being able to review and write/edit contracts.
Timely utilization of Customer portals in support of contracts and support of customer requirements.
Support pricing activities by reviewing costs, developing quotes, and responding to solicitations per company procedures.
Utilize Microsoft Office tools effectively to support daily job functions.
Prepare weekly status reports which will be submitted and presented to the Director of Contracts.
Perform other job-related duties in support of other departments, such as our customer support/Marketing department as necessary or assigned.
Qualifications and Requirements
Bachelors degree in Business, Finance or other related, preferred.
1 – 3 years of experience in contract administration.
3-5 years of data entry experience.
Excellent verbal and written skills to communicate effectively with various functional groups at all levels, both internal and external.
Proficiency in Microsoft Office products MS Office, especially MS Word and Excel.
Prepare and make presentations utilizing MS Power Point.
Physical Requirements
Must be able to lift up to 15 pounds at times.
Prolonged periods sitting at a desk and working on a computer.
$65,000-$75,000
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Responsibilities
Process customer contract details by reviewing, organizing, and entering the information into the database.
Facilitate communication between departments to manage customer demand and ensure all commitments are reviewed and resolved.
Maintain clear and consistent communication regarding status updates, concerns, and business matters between customers and internal departments.
Ability to review and understand contractual Terms & Conditions while also being able to review and write/edit contracts.
Timely utilization of Customer portals in support of contracts and support of customer requirements.
Support pricing activities by reviewing costs, developing quotes, and responding to solicitations per company procedures.
Utilize Microsoft Office tools effectively to support daily job functions.
Prepare weekly status reports which will be submitted and presented to the Director of Contracts.
Perform other job-related duties in support of other departments, such as our customer support/Marketing department as necessary or assigned.
Qualifications and Requirements
Bachelors degree in Business, Finance or other related, preferred.
1 – 3 years of experience in contract administration.
3-5 years of data entry experience.
Excellent verbal and written skills to communicate effectively with various functional groups at all levels, both internal and external.
Proficiency in Microsoft Office products MS Office, especially MS Word and Excel.
Prepare and make presentations utilizing MS Power Point.
Physical Requirements
Must be able to lift up to 15 pounds at times.
Prolonged periods sitting at a desk and working on a computer.
$65,000-$75,000
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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