Assistant Store Director
Safeway, San Jose, CA, United States
Assistant Store Director
Safeway has an opening for an Assistant Store Director.
The Assistant Store Director, along with the Store Director, is responsible for the day‑to‑day operations of the store. The Assistant Store Director has overall responsibility for the store when the Store Director is not present. The Assistant Store Director, along with the Store Director, is responsible for making store‑level decisions on hiring, training, disciplinary action, and scheduling. The Company expects Assistant Store Directors will spend more than half their time directing others, managing the enterprise, and activities directly and closely related to those tasks, and that anyone having difficulty will inform their District Manager and/or Human Resources so that additional training can be provided.
Responsibilities
Overall management responsibility for the operation of a retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer service, and management of staff
Primarily responsible for operation of the store’s Front End, including supervising the front end manager and directing, disciplining and evaluating the performance of the front end clerks
Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals
Communicate sales goals, department performance and sales opportunities with staff to ensure positive results
Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues
Support Store Director with development and direction in the execution of strategies to improve product placement and appearance
Manage display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in‑stock conditions
Manage issues relating to store maintenance, cleanliness, safety and sanitation
Oversee and manage handling of cash and accounting. Ensure store is secured
Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are timely met
Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws (e.g., recalls), accurate and timely payment of wages, etc.
Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and training and coaching concerning the importance of superior customer service
Handle customer and employee complaints. Makes decisions to resolve all complaints in the best possible manner for the customer or employee and the business
Select, train, develop, and manage job performance of store employees, with input from other management personnel; expected to effectively recommend hiring and disciplinary action up to and including termination
Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities
Maintain appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others
Motivate others to perform the job and work towards common objectives. Comply with Company policies and procedures to serve as a role model to others instilling a positive attitude in others
Responsible for interviewing and selecting applicants for hire and promotion
Manage the Safety Program including overseeing compliance with the Company’s safety standards and Hazardous Waste Program
While this current vacancy is at the store location listed above, store location assignments can change due to operational needs
Qualifications Education Level: High School Diploma (or equivalent) required; College degree preferred
Experience
Four or more years retail or managerial experience required
Retail grocery experience preferred
Skills and Experience
One year of Assistant Manager work experience with responsibility for managing a department/team within a multi‑department operation within the retail, hospitality, or service industry required or two years Department Manager experience with responsibility for managing a department/team within a multi‑department operation within the retail, hospitality, or service industry required
Strong planning and organizational skills; strong math and analytical skills
Demonstrated prior customer service and supervisory skills or related experience
Strong understanding of overall retail store operations
Strong leadership and communication skills, both verbal and written
Computer literate
Ability to make quality decisions while working under time constraints
Ability to get along with others
Travel Requirements None
Physical Environment
Ability to sit, stand or walk for extended periods of time
Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs
May spend long periods of time at desk or computer terminal
May use calculators, keyboards, telephone, computers and other office equipment in the course of normal workday
Stooping, bending, twisting, and reaching may be required in completion of some job duties
Workday is fast paced; holiday, evening and weekend work may be required
Benefits
Competitive pay with weekly payroll
Exclusive associate discounts
Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and more (eligibility details at myACI Benefits: https://myaci-benefits.com)
Paid time off: vacation, holidays, and sick leave (eligibility details at myACI Benefits: https://myaci-benefits.com)
Career growth and development supported by leaders who invest in your success
Inclusive, collaborative work environment with colleagues who reflect the communities we serve
#J-18808-Ljbffr
The Assistant Store Director, along with the Store Director, is responsible for the day‑to‑day operations of the store. The Assistant Store Director has overall responsibility for the store when the Store Director is not present. The Assistant Store Director, along with the Store Director, is responsible for making store‑level decisions on hiring, training, disciplinary action, and scheduling. The Company expects Assistant Store Directors will spend more than half their time directing others, managing the enterprise, and activities directly and closely related to those tasks, and that anyone having difficulty will inform their District Manager and/or Human Resources so that additional training can be provided.
Responsibilities
Overall management responsibility for the operation of a retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer service, and management of staff
Primarily responsible for operation of the store’s Front End, including supervising the front end manager and directing, disciplining and evaluating the performance of the front end clerks
Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals
Communicate sales goals, department performance and sales opportunities with staff to ensure positive results
Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues
Support Store Director with development and direction in the execution of strategies to improve product placement and appearance
Manage display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in‑stock conditions
Manage issues relating to store maintenance, cleanliness, safety and sanitation
Oversee and manage handling of cash and accounting. Ensure store is secured
Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are timely met
Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws (e.g., recalls), accurate and timely payment of wages, etc.
Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and training and coaching concerning the importance of superior customer service
Handle customer and employee complaints. Makes decisions to resolve all complaints in the best possible manner for the customer or employee and the business
Select, train, develop, and manage job performance of store employees, with input from other management personnel; expected to effectively recommend hiring and disciplinary action up to and including termination
Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities
Maintain appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others
Motivate others to perform the job and work towards common objectives. Comply with Company policies and procedures to serve as a role model to others instilling a positive attitude in others
Responsible for interviewing and selecting applicants for hire and promotion
Manage the Safety Program including overseeing compliance with the Company’s safety standards and Hazardous Waste Program
While this current vacancy is at the store location listed above, store location assignments can change due to operational needs
Qualifications Education Level: High School Diploma (or equivalent) required; College degree preferred
Experience
Four or more years retail or managerial experience required
Retail grocery experience preferred
Skills and Experience
One year of Assistant Manager work experience with responsibility for managing a department/team within a multi‑department operation within the retail, hospitality, or service industry required or two years Department Manager experience with responsibility for managing a department/team within a multi‑department operation within the retail, hospitality, or service industry required
Strong planning and organizational skills; strong math and analytical skills
Demonstrated prior customer service and supervisory skills or related experience
Strong understanding of overall retail store operations
Strong leadership and communication skills, both verbal and written
Computer literate
Ability to make quality decisions while working under time constraints
Ability to get along with others
Travel Requirements None
Physical Environment
Ability to sit, stand or walk for extended periods of time
Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs
May spend long periods of time at desk or computer terminal
May use calculators, keyboards, telephone, computers and other office equipment in the course of normal workday
Stooping, bending, twisting, and reaching may be required in completion of some job duties
Workday is fast paced; holiday, evening and weekend work may be required
Benefits
Competitive pay with weekly payroll
Exclusive associate discounts
Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and more (eligibility details at myACI Benefits: https://myaci-benefits.com)
Paid time off: vacation, holidays, and sick leave (eligibility details at myACI Benefits: https://myaci-benefits.com)
Career growth and development supported by leaders who invest in your success
Inclusive, collaborative work environment with colleagues who reflect the communities we serve
#J-18808-Ljbffr