Assistant Director, Aid Coordination
University of Southern California, Los Angeles, CA, United States
The Financial Aid Office is seeking an Assistant Director – Aid Coordination. The Assistant Director contributes to policy development, staff training, workflow optimization, and cross‑campus collaboration to advance USC’s commitment to access, affordability, and student success. The key responsibilities for this position include, but are not limited to, providing guidance and assistance to Financial Aid staff, students, and academic units on eligibility issues.
Responsibilities The Aid Coordination unit within the Financial Aid Department manages financial aid packages for over 27,000 students per year. This includes maintaining and implementing department policy on aid coordination, working with various University departments, and managing the University Outside Scholarship Process.
Assisting with award and coordination of $23.2 million in state grants, $19.7 million in federal grants, and $238.7 million in university grants and scholarships
Ensuring the program integrity of the Federal Pell Grant Program
Ensuring the program integrity of the Federal Work‑Study Program
Facilitating the coordination of aid for USC NAI, AB50, Chafee and Dream Act students
Assisting in collecting, analyzing and preparing Cost of Attendance (COA) data and helping to create updated COA documentation for each academic year
Responsible for emailing students and managing ongoing correspondence through the Salesforce email client to ensure timely and accurate communication
Ensuring accurate awarding, packaging and reconciliation of aid in compliance with Title IV regulations and USC policies
Collaborating with academic departments, Student Financial Services, Admissions and other USC units to support seamless student experiences
Contributing to the development and implementation of policies, procedures and workflow enhancements
Additional Responsibilities
Analysis
Communication – written and oral skills
Conflict resolution
Counseling
Interpretation of policies/analyses/trends/etc.
Knowledge of applicable laws, policies and principles
Lead/Guidance skills
Organization
Planning
Problem identification and resolution
Public speaking and presentations
Adaptability
Collaboration
Preferred Field Of Expertise Prefer USC experience with knowledge of the SIS computer system. Knowledge of student financial aid programs and award coordination. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
The hourly range for this position is $25.00 – $30.50. When extending an offer of employment, the University of Southern California considers factors such as, but not limited to, the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, and external market and organizational considerations.
Education & Experience Minimum Education: Bachelor’s degree. Minimum Experience: 1 year. Minimum Skills: Financial analysis and evaluation.
Job ID REQ20172617. Posted Date March 6, 2026.
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Responsibilities The Aid Coordination unit within the Financial Aid Department manages financial aid packages for over 27,000 students per year. This includes maintaining and implementing department policy on aid coordination, working with various University departments, and managing the University Outside Scholarship Process.
Assisting with award and coordination of $23.2 million in state grants, $19.7 million in federal grants, and $238.7 million in university grants and scholarships
Ensuring the program integrity of the Federal Pell Grant Program
Ensuring the program integrity of the Federal Work‑Study Program
Facilitating the coordination of aid for USC NAI, AB50, Chafee and Dream Act students
Assisting in collecting, analyzing and preparing Cost of Attendance (COA) data and helping to create updated COA documentation for each academic year
Responsible for emailing students and managing ongoing correspondence through the Salesforce email client to ensure timely and accurate communication
Ensuring accurate awarding, packaging and reconciliation of aid in compliance with Title IV regulations and USC policies
Collaborating with academic departments, Student Financial Services, Admissions and other USC units to support seamless student experiences
Contributing to the development and implementation of policies, procedures and workflow enhancements
Additional Responsibilities
Analysis
Communication – written and oral skills
Conflict resolution
Counseling
Interpretation of policies/analyses/trends/etc.
Knowledge of applicable laws, policies and principles
Lead/Guidance skills
Organization
Planning
Problem identification and resolution
Public speaking and presentations
Adaptability
Collaboration
Preferred Field Of Expertise Prefer USC experience with knowledge of the SIS computer system. Knowledge of student financial aid programs and award coordination. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
The hourly range for this position is $25.00 – $30.50. When extending an offer of employment, the University of Southern California considers factors such as, but not limited to, the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, and external market and organizational considerations.
Education & Experience Minimum Education: Bachelor’s degree. Minimum Experience: 1 year. Minimum Skills: Financial analysis and evaluation.
Job ID REQ20172617. Posted Date March 6, 2026.
#J-18808-Ljbffr