Sr. Loan Servicing Specialist
Cathay Bank, Rosemead, CA, United States
General Summary
Under supervision of the Department Supervisor and following established policies and procedures, perform all post‑closing duties relating to the servicing of the Bank’s commercial loan portfolio according to separation of duties established by the Department Head, including but not limited to the following functional duties:
Essential Functions
Monitor the department’s shared email inboxes and platforms to ensure completion of delegated items.
Perform special processing to include SBA 1502 and SAD processing.
Prepare GL certifications.
Serve as secondary reviewer and/or back‑up of the following:
Pay‑off statements
FTI balancing and releases
Daily index rate sheet
Established control reports
Prepayment penalty report
85‑day past‑due report
Non‑accrual exception report
Review and update procedures and job aids to assist management in ensuring loan servicing procedures adhere to bank policy and regulations.
Research, review, and resolve any loan‑servicing issues.
Assist in short‑term and long‑term projects.
Assist the CLS supervisor in providing direction and guidance to staff in their assigned duties.
Assist the CLS supervisor with training and development of the team.
Assist the CLS supervisor and the Boarding team with complex research, review, and resolution of any loan issues.
Review vendor invoices.
Provide general support, assistance, and backup for all servicing functions, including:
Rate rollovers and repricing
Establish new rate‑contract sub‑notes
Payments
Payoffs
Loan advances
Pay‑off statement preparation
System maintenance
Release of collateral review
Post‑closing/boarding document and collateral review
Qualifications
Education: High school diploma or equivalent; some college courses a plus.
Experience: Minimum of 4 years of commercial loan‑servicing experience.
Skills/Ability: PC‑literate, proficiency with MS Office, knowledge of IBS loan system a plus, ability to work in a fast‑paced environment while maintaining a high level of accuracy, strong problem‑solving and organizational skills, bilingual (English, Mandarin or Cantonese) is a plus.
Other Details $28.85 – $36.06 per hour. Pay determined based on job‑related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.
Cathay Bank offers its full‑time employees a competitive benefits package, which includes medical, dental, vision, life, long‑term disability and health‑saving accounts, as well as a 401(k) plan.
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and affirmative action employer. We welcome applications from all qualified candidates, regardless of race, color, ethnicity, citizenship, gender, national origin, religion, age, sex (including pregnancy, child‑bearing and breastfeeding), reproductive health, sexual orientation, gender identity, disability, military status or protected veteran status, or any other status protected by law.
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Essential Functions
Monitor the department’s shared email inboxes and platforms to ensure completion of delegated items.
Perform special processing to include SBA 1502 and SAD processing.
Prepare GL certifications.
Serve as secondary reviewer and/or back‑up of the following:
Pay‑off statements
FTI balancing and releases
Daily index rate sheet
Established control reports
Prepayment penalty report
85‑day past‑due report
Non‑accrual exception report
Review and update procedures and job aids to assist management in ensuring loan servicing procedures adhere to bank policy and regulations.
Research, review, and resolve any loan‑servicing issues.
Assist in short‑term and long‑term projects.
Assist the CLS supervisor in providing direction and guidance to staff in their assigned duties.
Assist the CLS supervisor with training and development of the team.
Assist the CLS supervisor and the Boarding team with complex research, review, and resolution of any loan issues.
Review vendor invoices.
Provide general support, assistance, and backup for all servicing functions, including:
Rate rollovers and repricing
Establish new rate‑contract sub‑notes
Payments
Payoffs
Loan advances
Pay‑off statement preparation
System maintenance
Release of collateral review
Post‑closing/boarding document and collateral review
Qualifications
Education: High school diploma or equivalent; some college courses a plus.
Experience: Minimum of 4 years of commercial loan‑servicing experience.
Skills/Ability: PC‑literate, proficiency with MS Office, knowledge of IBS loan system a plus, ability to work in a fast‑paced environment while maintaining a high level of accuracy, strong problem‑solving and organizational skills, bilingual (English, Mandarin or Cantonese) is a plus.
Other Details $28.85 – $36.06 per hour. Pay determined based on job‑related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.
Cathay Bank offers its full‑time employees a competitive benefits package, which includes medical, dental, vision, life, long‑term disability and health‑saving accounts, as well as a 401(k) plan.
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and affirmative action employer. We welcome applications from all qualified candidates, regardless of race, color, ethnicity, citizenship, gender, national origin, religion, age, sex (including pregnancy, child‑bearing and breastfeeding), reproductive health, sexual orientation, gender identity, disability, military status or protected veteran status, or any other status protected by law.
#J-18808-Ljbffr