Fan Engagement Intern
Fussball Club Cincinnati LLC (FC Cincinnati), Cincinnati, OH, United States
Department:
Match Production and Fan Engagement
Reports to:
Sr. Manager, Fan Engagement
Position Summary FC Cincinnati is seeking a highly motivated individual interested in enhancing the fan experience at FC Cincinnati. This role will support the departments’ goal of increasing the fan experience of every individual at each matchday and any other special event. This position will work an average of 25 hours a week including FCC home matches. This role is primarily based at TQL Stadium. There may be weekend, evening, and holiday hours required. This is a paid internship and college credit is available.
What You’ll Do
Assist in the planning and execution of various match day activations that take place at TQL Stadium and neighboring activation sights such as Washington Park
Lead the set up and execution of fan experience areas at the stadium on match day
Assist with the planning and execution of public FCC events that are outside of match day
Creatively solve problems, maintain fan relationships and improve overall fan experience
Work closely with internal and external partners to execute event vision
Manage and organize all fan engagement storage spaces
Interact with fans at matches and events, providing outstanding customer service and creating memorable experiences.
Ideation of new fan experience opportunities and touchpoints for FCC and its
Lead FC Cincinnati’s Acknowledgement Programs such as the Birthday Treat
Other duties as assigned
What You’ll Bring
Strong attention to detail
Customer service oriented
Passionate about creating memorable experiences
Passionate about promoting FC Cincinnati
Ability to be a team player and enjoy working in a team environment
Ability to interact and communicate with many different types of people and groups
Energetic personality and excellent interpersonal skills
What You’ll Need
Experience in event management, customer service
Ability to solve problems in a time sensitive manner
Flexible schedule during season with availability weekdays, weekend and/or holidays
Self-starter that can be given a task and will take ownership for the successful execution on it
Ability to think critically and outside the box
Enrolled in a Bachelor's degree program
Ability to work 2026 home matches and special events is required
Ability to work evenings and weekends as required by the FCC game schedule and special events
Must be fully vaccinated for COVID-19 and provide verification of vaccination prior to start date
Why You’ll Love FCC
FCC welcome gifts
Resume and profile reviews
Tour of TQL Stadium and MHTC
Community volunteer opportunities
Discount off team store merchandise
Job shadow opportunities
Paid hourly and/or college credit opportunities
About FCC Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community . FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture.The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.
FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr
Match Production and Fan Engagement
Reports to:
Sr. Manager, Fan Engagement
Position Summary FC Cincinnati is seeking a highly motivated individual interested in enhancing the fan experience at FC Cincinnati. This role will support the departments’ goal of increasing the fan experience of every individual at each matchday and any other special event. This position will work an average of 25 hours a week including FCC home matches. This role is primarily based at TQL Stadium. There may be weekend, evening, and holiday hours required. This is a paid internship and college credit is available.
What You’ll Do
Assist in the planning and execution of various match day activations that take place at TQL Stadium and neighboring activation sights such as Washington Park
Lead the set up and execution of fan experience areas at the stadium on match day
Assist with the planning and execution of public FCC events that are outside of match day
Creatively solve problems, maintain fan relationships and improve overall fan experience
Work closely with internal and external partners to execute event vision
Manage and organize all fan engagement storage spaces
Interact with fans at matches and events, providing outstanding customer service and creating memorable experiences.
Ideation of new fan experience opportunities and touchpoints for FCC and its
Lead FC Cincinnati’s Acknowledgement Programs such as the Birthday Treat
Other duties as assigned
What You’ll Bring
Strong attention to detail
Customer service oriented
Passionate about creating memorable experiences
Passionate about promoting FC Cincinnati
Ability to be a team player and enjoy working in a team environment
Ability to interact and communicate with many different types of people and groups
Energetic personality and excellent interpersonal skills
What You’ll Need
Experience in event management, customer service
Ability to solve problems in a time sensitive manner
Flexible schedule during season with availability weekdays, weekend and/or holidays
Self-starter that can be given a task and will take ownership for the successful execution on it
Ability to think critically and outside the box
Enrolled in a Bachelor's degree program
Ability to work 2026 home matches and special events is required
Ability to work evenings and weekends as required by the FCC game schedule and special events
Must be fully vaccinated for COVID-19 and provide verification of vaccination prior to start date
Why You’ll Love FCC
FCC welcome gifts
Resume and profile reviews
Tour of TQL Stadium and MHTC
Community volunteer opportunities
Discount off team store merchandise
Job shadow opportunities
Paid hourly and/or college credit opportunities
About FCC Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community . FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture.The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.
FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr