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Property Manager

Red Tail Residential, Gresham, OR, United States


Job Title Community Manager

Company Red Tail Residential, LLC

Employment Status Full-Time

Supervisor Area Manager, Senior Area Manager, Regional Manager, or Regional Director

Benefits

Company-paid employee-only health insurance

Vacation and sick time

Company-paid holidays

Life insurance

Employee discounts

Opportunities for professional development and career growth

Position Summary The Community Manager is responsible for overseeing daily operations, financial performance, and resident satisfaction at the assigned community. This role requires strong leadership, effective cost control, operational consistency, and the ability to build and guide a high-performing on-site team. The Community Manager ensures the community remains safe, well-maintained, and positioned competitively within the market.

Key Responsibilities

Maximize net operating income (NOI) through effective budget management and cost control strategies.

Maintain high occupancy levels through proactive marketing, leasing strategies, and resident retention initiatives.

Develop, implement, and adjust marketing plans based on market conditions and competitor analysis.

Prepare and submit all required operational and financial reports accurately and on time.

Recruit, train, mentor, and lead the on-site team; ensure performance expectations and company standards are consistently met.

Implement all company policies and procedures in accordance with the operations manual.

Lead daily and weekly team meetings to set goals, provide direction, and foster motivation.

Ensure property safety and operational excellence through regular inspections of grounds, buildings, and vacant units.

Coordinate vendors to ensure all vacant units are turned and ready for occupancy promptly and to company standards.

Conduct and analyze regular market surveys to ensure competitive positioning.

Uphold a high level of customer service and effectively address resident concerns and issues.

Physical Demands

Regularly required to sit, stand, walk, talk, hear, and use hands, arms, legs, and back.

Occasional climbing may be required.

Must be able to work on a computer and telephone for extended periods.

Ability to detect auditory and visual alarms.

Availability to work flexible and extended hours, including weekends, as needed.

Attendance

Full-time position requiring consistent, reliable attendance.

May require work on some nights, weekends, and occasional holidays.

Regular participation in company meetings, events, and functions is required.

Essential Skills & Competencies

Strong leadership and team-building abilities

Excellent communication and customer service skills

Ability to manage high-stress situations effectively

Strong organizational and administrative skills

Time management and the ability to prioritize effectively

Superior collection and financial management skills

Sales and leasing acumen

Knowledge of state Fair Housing laws

Qualifications Education

High school diploma or equivalent required

CPM, CAM, RMP, or CMCA certifications preferred but not required

Professional Experience

Minimum of one year of experience as a Community Manager in the multifamily industry required

Computer Skills

Intermediate computer and internet proficiency

Intermediate knowledge of Microsoft Word, Excel, and Outlook

Preferred experience with: Yardi, Voyager, LRO, Entrata, Resident Check

Learning & Development

Commitment to ongoing training and professional growth through company education programs

Ability to perform intermediate mathematical calculations and utilize property management software

Equal Employment Opportunity Statement Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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