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Customer Relations Representative - State Farm Agent Team Member

State Farm Agent, Lutherville-Timonium, MD, United States


Responsive recruiter Replies within 24 hours

Benefits

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Role Description As a Customer Relations Representative - State Farm Agent Team Member with Andrew Tiller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

Qualifications

Communication and problem-solving skills.

Experience in customer service preferred.

Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $50,000.00 per year

Location Timonium, MD

Services

Auto insurance

Home insurance

Life insurance

Retirement planning

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