Assistant Director AU Online, Instructional Design, Engagement and Assistance (I
Augusta University, Augusta, GA, United States
Assistant Director AU Online, Instructional Design, Engagement and Assistance (IDEA)
Job ID: 296955
Location: Augusta University
Full/Part Time: Full Time
Job Summary The Assistant Director for Instructional Design, Engagement and Assistance (IDEA), under the supervision of the Director of Instructional Design, will support the development of innovative online courses and programs, provide personalized technical and pedagogical faculty support, manage faculty and student feedback collection and reporting, and supervise the Instructional Technology Coordinator and the Instructional Technology Specialist. They play an active role in decisions related to technology within the online courses, ensuring that experiences meet the specifications of the degree program and adhere to institutional expectations for rigor, quality, and scalability.
The Assistant Director will specialize in managing online course technologies and faculty development, with significant work within the Learning Management System (LMS) in AU Online courses to provide the support needed for delivery. The Assistant Director will have no responsibility for the oversight and functioning of the LMS.
Responsibilities Provide Premium Support for Instructors
Consult with faculty in creative and effective best practices in online teaching
Communicate with faculty based on a set schedule for temporal support with encouragement to act
Address faculty requests for assistance in a timely manner
Collect instructor feedback on courses to share with the Director
Recommend changes and adjustments to courses based on faculty requests for assistance via Mojo Helpdesk
Maintain log of changes requested by faculty that are made to course sections and primary shells
Employ a coaching stance for teaching observations and support
Produce and Manage Faculty Development Resources and Opportunities
Conduct needs assessments to determine faculty development needs
Lead the development and implementation of faculty development opportunities (both pedagogical and technical) offered in a variety of modalities (online resources, just‑in‑time learning modules, professional learning communities, synchronous sessions) with a focus on assisting faculty members in teaching AU Online courses
Collaborate with IDEA team members and university faculty to develop instructor development resources
Generate detailed reports of faculty engagement within the Community for Learning and Teaching for the Director
Manage the faculty recognition program
Implement faculty communication plan
Manage Faculty and Student Feedback Collection and Reporting
Manage opportunities for faculty and students to provide feedback on courses and their AUO experience in totality
Report data to the Director on a regular basis
Make informed recommendations to the whole IDEA Team for changes and adjustments to courses based on faculty and student feedback
Serve as the voice of faculty in discussions within the IDEA Team
Supervise the Instructional Technology Coordinator and Instructional Technology Specialist
Serve as the Approver within OneUSG for time off and other matters. Discuss with the Director as needed
Provide support and coaching on time management and task prioritization
Establish a collaborative relationship with those in the two roles
Update the Director weekly on projects, workload, performance
Ensure all work plans, logs, etc. are accessible to the Director 24/7
Mentor the two teams in their job roles and professional growth
Ongoing Professional Growth
Update and improve one's own knowledge, skills and attitudes pertaining to faculty development, course data collection and usage for improved teaching and design, and leadership
Present or publish scholarship related to educational technology, instructional design, higher education, and teaching and learning
Other
Perform other duties as assigned
Required Qualifications Master's degree from an accredited college or university in instructional design, educational technology or a related field, along with working in higher education supporting faculty and online education for five or more years, including teaching in higher education for three or four years.
Preferred Qualifications
Teaching experience in higher education for five or more years. Successful online and/or hybrid teaching experience in higher education
Demonstrated success working with faculty members or other instructional staff to improve teaching and learning and in their use of learning management systems
Experience using learning management systems, visual presentation software, online collaboration tools, and web authoring tools to create online learning environments
Experience developing and facilitating professional development opportunities to faculty members
Managing direct reports
Collecting student and faculty data to inform continuous improvement
Knowledge
Knowledge of adult learning theory and how they apply to online teaching
Best practices in the provision of faculty development
Basic learning analysis
SACSCOC requirements for online education
Skills
Uses active listening skills
Communicates effectively in visual, oral, graphical, and written form
Communicate effectively with various groups of faculty members, staff, and others
Solicits, accepts, and provides constructive feedback
Effectively use a variety of educational technology tools (e.g., Desire2Learn, Echo360, MS Teams, Adobe Creative Cloud, Respondus, Anthology)
Attention to details
Operates with a high level of organization
Facilitate synchronous and asynchronous online faculty development
Abilities
Ability to maintain confidentiality
Apply appropriate instructional design process to a given instructional project/problem for faculty development and support resources
Evaluate course design and online teaching with quality rubrics to improve practice
Maintain effective interpersonal relationships with internal and external clients
Guide faculty in creative and effective use of available campus and related technologies
Assist faculty members with producing instructional videos
Author WCAG 2.0 compliant content and materials
Ability to work independently or in a team setting
Thrive in a distributed collaborative work environment
Manage multiple projects to ensure deadlines are met
Acquire new knowledge and skills as needed to create effective solutions to novel problems
Shift/Salary/Benefits Shift: Days/M-F (Work outside of normal business hours may be required)
Pay Band: B14
Salary: Minimum $75,300/annually - Midpoint: $80,000/annually
Recruitment Period: Until Filled
Benefits may include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays.
Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
Applicants may be required to have a credit check completed for Positions of Trust and/or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
Faculty hires must provide proof of completed academic degree(s) and post‑secondary coursework in the form of original transcript(s). Those trained by a foreign institution may be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
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Location: Augusta University
Full/Part Time: Full Time
Job Summary The Assistant Director for Instructional Design, Engagement and Assistance (IDEA), under the supervision of the Director of Instructional Design, will support the development of innovative online courses and programs, provide personalized technical and pedagogical faculty support, manage faculty and student feedback collection and reporting, and supervise the Instructional Technology Coordinator and the Instructional Technology Specialist. They play an active role in decisions related to technology within the online courses, ensuring that experiences meet the specifications of the degree program and adhere to institutional expectations for rigor, quality, and scalability.
The Assistant Director will specialize in managing online course technologies and faculty development, with significant work within the Learning Management System (LMS) in AU Online courses to provide the support needed for delivery. The Assistant Director will have no responsibility for the oversight and functioning of the LMS.
Responsibilities Provide Premium Support for Instructors
Consult with faculty in creative and effective best practices in online teaching
Communicate with faculty based on a set schedule for temporal support with encouragement to act
Address faculty requests for assistance in a timely manner
Collect instructor feedback on courses to share with the Director
Recommend changes and adjustments to courses based on faculty requests for assistance via Mojo Helpdesk
Maintain log of changes requested by faculty that are made to course sections and primary shells
Employ a coaching stance for teaching observations and support
Produce and Manage Faculty Development Resources and Opportunities
Conduct needs assessments to determine faculty development needs
Lead the development and implementation of faculty development opportunities (both pedagogical and technical) offered in a variety of modalities (online resources, just‑in‑time learning modules, professional learning communities, synchronous sessions) with a focus on assisting faculty members in teaching AU Online courses
Collaborate with IDEA team members and university faculty to develop instructor development resources
Generate detailed reports of faculty engagement within the Community for Learning and Teaching for the Director
Manage the faculty recognition program
Implement faculty communication plan
Manage Faculty and Student Feedback Collection and Reporting
Manage opportunities for faculty and students to provide feedback on courses and their AUO experience in totality
Report data to the Director on a regular basis
Make informed recommendations to the whole IDEA Team for changes and adjustments to courses based on faculty and student feedback
Serve as the voice of faculty in discussions within the IDEA Team
Supervise the Instructional Technology Coordinator and Instructional Technology Specialist
Serve as the Approver within OneUSG for time off and other matters. Discuss with the Director as needed
Provide support and coaching on time management and task prioritization
Establish a collaborative relationship with those in the two roles
Update the Director weekly on projects, workload, performance
Ensure all work plans, logs, etc. are accessible to the Director 24/7
Mentor the two teams in their job roles and professional growth
Ongoing Professional Growth
Update and improve one's own knowledge, skills and attitudes pertaining to faculty development, course data collection and usage for improved teaching and design, and leadership
Present or publish scholarship related to educational technology, instructional design, higher education, and teaching and learning
Other
Perform other duties as assigned
Required Qualifications Master's degree from an accredited college or university in instructional design, educational technology or a related field, along with working in higher education supporting faculty and online education for five or more years, including teaching in higher education for three or four years.
Preferred Qualifications
Teaching experience in higher education for five or more years. Successful online and/or hybrid teaching experience in higher education
Demonstrated success working with faculty members or other instructional staff to improve teaching and learning and in their use of learning management systems
Experience using learning management systems, visual presentation software, online collaboration tools, and web authoring tools to create online learning environments
Experience developing and facilitating professional development opportunities to faculty members
Managing direct reports
Collecting student and faculty data to inform continuous improvement
Knowledge
Knowledge of adult learning theory and how they apply to online teaching
Best practices in the provision of faculty development
Basic learning analysis
SACSCOC requirements for online education
Skills
Uses active listening skills
Communicates effectively in visual, oral, graphical, and written form
Communicate effectively with various groups of faculty members, staff, and others
Solicits, accepts, and provides constructive feedback
Effectively use a variety of educational technology tools (e.g., Desire2Learn, Echo360, MS Teams, Adobe Creative Cloud, Respondus, Anthology)
Attention to details
Operates with a high level of organization
Facilitate synchronous and asynchronous online faculty development
Abilities
Ability to maintain confidentiality
Apply appropriate instructional design process to a given instructional project/problem for faculty development and support resources
Evaluate course design and online teaching with quality rubrics to improve practice
Maintain effective interpersonal relationships with internal and external clients
Guide faculty in creative and effective use of available campus and related technologies
Assist faculty members with producing instructional videos
Author WCAG 2.0 compliant content and materials
Ability to work independently or in a team setting
Thrive in a distributed collaborative work environment
Manage multiple projects to ensure deadlines are met
Acquire new knowledge and skills as needed to create effective solutions to novel problems
Shift/Salary/Benefits Shift: Days/M-F (Work outside of normal business hours may be required)
Pay Band: B14
Salary: Minimum $75,300/annually - Midpoint: $80,000/annually
Recruitment Period: Until Filled
Benefits may include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays.
Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
Applicants may be required to have a credit check completed for Positions of Trust and/or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
Faculty hires must provide proof of completed academic degree(s) and post‑secondary coursework in the form of original transcript(s). Those trained by a foreign institution may be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
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