Lifestyle Director
FirstService Residential, Bradenton, FL, United States
Job Overview
The Lifestyle Director plans, promotes and executes HOA social events and programs and oversees Charter Club activities designed to enrich the quality of life and enhance the vibrancy of the community for residents. Responsibilities include facility scheduling, social communication, and website management. The Lifestyle Director is assisted by the Administrative Assistant who also supports the CAM and Assistant CAM.
Your Responsibilities
Plan, promote and implement resident programs and special community-wide events.
Solicit input and participation from residents to stimulate awareness of lifestyle opportunities including Charter Clubs.
Assist residents, chartered clubs, and neighborhood organizations in scheduling Association facilities, including program and room requirements, coordination with other Association departments, and arrangements for the collection of applicable fees.
Oversee orientation for new owners.
Develop and distribute the Association newsletter and other lifestyle public relations and marketing publications as developed or assigned.
Prepare and manage the annual budget for lifestyle programs and events, music licenses, corporate card usage, etc. – to best ensure financial sustainability.
Establish and maintain relationships with vendors, service providers, and partners to enhance the quality of lifestyle offerings.
Ensure that service agreements and insurance requirements with each service provider are met.
Work with residents to provide leadership assistance with Charter Clubs to ensure compliance.
Provide assistance in the application for the charter process.
Develop an active volunteer program among residents, including promotion and recognition.
Manage the website and Website Assistant Team, consisting of residents who provide technical support.
Coordinate all other duties as assigned.
Adhere to FirstService Residential Global Service Standards and conduct business at all times with the highest standards of personal, professional and ethical conduct.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications
Major in recreation, hospitality, marketing, event planning, or communication fields preferred.
College level courses in business or hospitality preferred.
Possess general knowledge of skills defined within the content of the job description along with information required with respect to computer systems, software, registration processes, policies and procedures, equipment, materials and products, etc.
Possess strong public speaking skills.
Highly effective interpersonal skills, problem solving abilities, and advanced communication skills.
Proficient computer skills mandatory in Publisher, Word, Excel, and Outlook. Ability to learn new software programs.
Three (3) to Five (5) years of related work experience with HOAs and/or active adult programming.
Pay attention to detail.
Effective written and verbal communication skills.
Strong customer service, communication and interpersonal skills required.
Experienced in budgetary development and management.
Physical Requirements
Physical demands may include the ability to lift up to 50 lbs.
Standing, sitting, walking, and climbing may be required.
The employee may be required to work at a computer and speak on the phone for extended periods of time.
Ability to work extended/flexible hours, weekends, and be on call as needed.
Must possess a valid Florida driver license.
Schedule Monday - Friday, some evenings & weekends may be required for events.
What We Offer As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation $65,000 - $75,000 annually
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
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Your Responsibilities
Plan, promote and implement resident programs and special community-wide events.
Solicit input and participation from residents to stimulate awareness of lifestyle opportunities including Charter Clubs.
Assist residents, chartered clubs, and neighborhood organizations in scheduling Association facilities, including program and room requirements, coordination with other Association departments, and arrangements for the collection of applicable fees.
Oversee orientation for new owners.
Develop and distribute the Association newsletter and other lifestyle public relations and marketing publications as developed or assigned.
Prepare and manage the annual budget for lifestyle programs and events, music licenses, corporate card usage, etc. – to best ensure financial sustainability.
Establish and maintain relationships with vendors, service providers, and partners to enhance the quality of lifestyle offerings.
Ensure that service agreements and insurance requirements with each service provider are met.
Work with residents to provide leadership assistance with Charter Clubs to ensure compliance.
Provide assistance in the application for the charter process.
Develop an active volunteer program among residents, including promotion and recognition.
Manage the website and Website Assistant Team, consisting of residents who provide technical support.
Coordinate all other duties as assigned.
Adhere to FirstService Residential Global Service Standards and conduct business at all times with the highest standards of personal, professional and ethical conduct.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications
Major in recreation, hospitality, marketing, event planning, or communication fields preferred.
College level courses in business or hospitality preferred.
Possess general knowledge of skills defined within the content of the job description along with information required with respect to computer systems, software, registration processes, policies and procedures, equipment, materials and products, etc.
Possess strong public speaking skills.
Highly effective interpersonal skills, problem solving abilities, and advanced communication skills.
Proficient computer skills mandatory in Publisher, Word, Excel, and Outlook. Ability to learn new software programs.
Three (3) to Five (5) years of related work experience with HOAs and/or active adult programming.
Pay attention to detail.
Effective written and verbal communication skills.
Strong customer service, communication and interpersonal skills required.
Experienced in budgetary development and management.
Physical Requirements
Physical demands may include the ability to lift up to 50 lbs.
Standing, sitting, walking, and climbing may be required.
The employee may be required to work at a computer and speak on the phone for extended periods of time.
Ability to work extended/flexible hours, weekends, and be on call as needed.
Must possess a valid Florida driver license.
Schedule Monday - Friday, some evenings & weekends may be required for events.
What We Offer As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation $65,000 - $75,000 annually
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
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