Lifestyle Director
FirstService Residential, Saint Augustine Shores, FL, United States
Job Overview
The Community Lifestyle Director plans, promotes and executes HOA social events and programs and oversees Charter Club activities designed to enrich the quality of life and enhance the vibrancy of the community for residents. Responsibilities include facility scheduling, social communication, and website management. The Lifestyle Director is assisted by an Administrative Assistant who also supports the CAM and Assistant CAM.
Your Responsibilities
Plan, promote and implement resident programs, and special community‑wide events.
Solicits input and involvement from residents to stimulate participation and awareness of the lifestyle opportunities including Charter Clubs.
Assist residents, chartered clubs, and neighborhood organizations in scheduling Association facilities, including program and room requirements, coordination with other Association departments, and arrangements for fee collection as applicable.
Oversee orientation for new owners.
Develop and distribute the Association newsletter and other lifestyle public relations and marketing publications as developed or assigned.
Prepare and manage the annual budget for lifestyle programs and events, music licenses, corporate card usage, etc., to ensure financial sustainability.
Establish and maintain relationships with vendors, service providers and partners to enhance the quality of lifestyle offerings.
Ensure that service agreements and insurance requirements with each service provider are met.
Work with residents to provide leadership assistance with Charter Clubs to ensure compliance.
Provide assistance in the application for the charter process.
Develop an active volunteer program among residents, including promotion and recognition.
Manage the website and Website Assistant Team which consists of residents who provide technical support.
Coordinate all other duties as assigned.
Adhere to FirstService Residential Global Service Standards, and conduct business at all times with the highest standards of personal, professional and ethical conduct.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications
Major in recreation, hospitality, marketing, event planning, or communication fields preferred.
College‑level courses in business or hospitality preferred.
Possess general knowledge of skills defined within the content of the job description along with information required with respect to computer systems and software, registration processes, policies and procedures, equipment, materials and products, etc.
Possess strong public speaking skills.
Highly effective interpersonal skills, problem‑solving abilities, and advanced communication skills.
Proficient computer skills mandatory in Publisher, Word, Excel, and Outlook. Ability to learn new software programs.
Three (3) to five (5) years of related work experience with HOAs and/or active adult programming.
Pay attention to detail.
Effective written and verbal communication skills.
Strong customer service, communication and interpersonal skills required.
Experience in budgetary development and management.
Physical Requirements
Physical demands may include the ability to lift up to 50 lbs.
Standing, sitting, walking, and climbing may be required.
The employee may be required to work at a computer and speak on the phone for extended periods of time.
Ability to work extended/flexible hours and weekends and be on call as needed.
Must possess a valid driver’s license.
What We Offer As a full‑time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time‑off benefits, paid holidays and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$70,000 – $72,000 annually.
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Management reserves the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage We may use an AEDT in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.
Job Qualifications and Characteristics Assessed The AEDT evaluates candidates based on skills, experience and competencies relevant to the position.
Alternative Selection Process or Reasonable Accommodations Candidates who require an alternative selection process or a reasonable accommodation may request it through national_recruiting@fsresidential.com.
Requesting Information About the AEDT – NYC Local Law 144 Candidates residing in New York City may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Submit a request at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144 within 30 days.
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Your Responsibilities
Plan, promote and implement resident programs, and special community‑wide events.
Solicits input and involvement from residents to stimulate participation and awareness of the lifestyle opportunities including Charter Clubs.
Assist residents, chartered clubs, and neighborhood organizations in scheduling Association facilities, including program and room requirements, coordination with other Association departments, and arrangements for fee collection as applicable.
Oversee orientation for new owners.
Develop and distribute the Association newsletter and other lifestyle public relations and marketing publications as developed or assigned.
Prepare and manage the annual budget for lifestyle programs and events, music licenses, corporate card usage, etc., to ensure financial sustainability.
Establish and maintain relationships with vendors, service providers and partners to enhance the quality of lifestyle offerings.
Ensure that service agreements and insurance requirements with each service provider are met.
Work with residents to provide leadership assistance with Charter Clubs to ensure compliance.
Provide assistance in the application for the charter process.
Develop an active volunteer program among residents, including promotion and recognition.
Manage the website and Website Assistant Team which consists of residents who provide technical support.
Coordinate all other duties as assigned.
Adhere to FirstService Residential Global Service Standards, and conduct business at all times with the highest standards of personal, professional and ethical conduct.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications
Major in recreation, hospitality, marketing, event planning, or communication fields preferred.
College‑level courses in business or hospitality preferred.
Possess general knowledge of skills defined within the content of the job description along with information required with respect to computer systems and software, registration processes, policies and procedures, equipment, materials and products, etc.
Possess strong public speaking skills.
Highly effective interpersonal skills, problem‑solving abilities, and advanced communication skills.
Proficient computer skills mandatory in Publisher, Word, Excel, and Outlook. Ability to learn new software programs.
Three (3) to five (5) years of related work experience with HOAs and/or active adult programming.
Pay attention to detail.
Effective written and verbal communication skills.
Strong customer service, communication and interpersonal skills required.
Experience in budgetary development and management.
Physical Requirements
Physical demands may include the ability to lift up to 50 lbs.
Standing, sitting, walking, and climbing may be required.
The employee may be required to work at a computer and speak on the phone for extended periods of time.
Ability to work extended/flexible hours and weekends and be on call as needed.
Must possess a valid driver’s license.
What We Offer As a full‑time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time‑off benefits, paid holidays and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$70,000 – $72,000 annually.
Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Management reserves the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage We may use an AEDT in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.
Job Qualifications and Characteristics Assessed The AEDT evaluates candidates based on skills, experience and competencies relevant to the position.
Alternative Selection Process or Reasonable Accommodations Candidates who require an alternative selection process or a reasonable accommodation may request it through national_recruiting@fsresidential.com.
Requesting Information About the AEDT – NYC Local Law 144 Candidates residing in New York City may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Submit a request at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144 within 30 days.
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