Area Sales & Catering Coordinator
Sage Hospitality Group, San Francisco, CA, United States
Area Sales & Catering Coordinator (Full-Time)
Hotel Zelos is seeking an Area Sales & Catering Coordinator to join our team with creativity and passion!
Work Where You Belong!
Hotel Zelos, a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style.
Crisp, cool, and clean design and stylish onsite dining create a craveable retreat in the heart of the city.
Indulge your vices in Hotel Zelos’ acclaimed fifth-floor sanctuary, Dirty Habit, where craft cocktails pair perfectly with light bites by Chef Ruby Oliveros. Lounge in the expansive dining room or outside on the heated rooftop patio.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do.
We believe in enriching lives one experience at a time.
More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work.
By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers, entrepreneurial spirits, risk takers and creative spirits alike.
No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth.
We hope you consider joining us!
Assist sales leaders in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.
Respond to telephone and in‑person inquiries regarding reservations, hotel information and guest concerns.
Primary Responsibilities & Functions
Provide administrative and operational support to the Sales & Catering team.
Coordinate event details including contracts, event resumes, rooming lists, and guest amenities.
Track and manage incoming sales leads and assist with contract preparation and documentation.
Manage daily communications, including email, phone calls, and voicemail.
Attend and document sales and operations meetings as needed.
Assist with site tours, event space preparation, and on‑site coordination for clients.
Generate sales and operational reports for managers and directors.
Coordinate office tasks including supplies, expense reports, and marketing collateral.
Deliver outstanding guest service by responding promptly to inquiries and resolving concerns.
Education / Formal Training
High school diploma or equivalent required; bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.
Experience
1‑2+ years of experience in hotel sales, reservations, front desk, or hospitality administration.
Knowledge / Skills
Advanced knowledge of Microsoft Word, Excel, Publisher and PowerPoint.
Excellent grammar, punctuation, and editorial skills.
Proficiency in standard business letter formats.
Strong problem‑resolution and critical‑thinking skills.
Strong organizational, time‑management, and multitasking skills.
Excellent verbal and written communication and customer‑service abilities.
High attention to detail and problem‑solving skills.
Proficiency in Microsoft Office; knowledge of Delphi or similar systems preferred.
Active team player, self‑motivated, and capable of working with minimal supervision.
Ability to meet deadlines while multitasking.
Physical Demands
Able to read contracts and letters.
Able to use computers.
Excellent attention to detail and multitasking skills.
Bending / kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of the hotel to assist clients.
Occasional standing and carrying and lifting of files and office items up to 25 lbs.
Environment & Benefits
General office and hotel environment.
Medical, dental, and vision insurance.
Health savings and flexible spending accounts.
Basic Life and AD&D insurance.
Paid time off for vacation, sick time, and holidays.
Employee participation in the company’s 401(k) program with employer matching.
Employee Assistance Program.
Tuition reimbursement.
Great discounts on hotels, restaurants, and more.
Employee Referral Bonus Program – up to $1,000 per referral.
USD $33.00 - $34.00 /Hr.
#J-18808-Ljbffr
Work Where You Belong!
Hotel Zelos, a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style.
Crisp, cool, and clean design and stylish onsite dining create a craveable retreat in the heart of the city.
Indulge your vices in Hotel Zelos’ acclaimed fifth-floor sanctuary, Dirty Habit, where craft cocktails pair perfectly with light bites by Chef Ruby Oliveros. Lounge in the expansive dining room or outside on the heated rooftop patio.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do.
We believe in enriching lives one experience at a time.
More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work.
By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers, entrepreneurial spirits, risk takers and creative spirits alike.
No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth.
We hope you consider joining us!
Assist sales leaders in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.
Respond to telephone and in‑person inquiries regarding reservations, hotel information and guest concerns.
Primary Responsibilities & Functions
Provide administrative and operational support to the Sales & Catering team.
Coordinate event details including contracts, event resumes, rooming lists, and guest amenities.
Track and manage incoming sales leads and assist with contract preparation and documentation.
Manage daily communications, including email, phone calls, and voicemail.
Attend and document sales and operations meetings as needed.
Assist with site tours, event space preparation, and on‑site coordination for clients.
Generate sales and operational reports for managers and directors.
Coordinate office tasks including supplies, expense reports, and marketing collateral.
Deliver outstanding guest service by responding promptly to inquiries and resolving concerns.
Education / Formal Training
High school diploma or equivalent required; bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.
Experience
1‑2+ years of experience in hotel sales, reservations, front desk, or hospitality administration.
Knowledge / Skills
Advanced knowledge of Microsoft Word, Excel, Publisher and PowerPoint.
Excellent grammar, punctuation, and editorial skills.
Proficiency in standard business letter formats.
Strong problem‑resolution and critical‑thinking skills.
Strong organizational, time‑management, and multitasking skills.
Excellent verbal and written communication and customer‑service abilities.
High attention to detail and problem‑solving skills.
Proficiency in Microsoft Office; knowledge of Delphi or similar systems preferred.
Active team player, self‑motivated, and capable of working with minimal supervision.
Ability to meet deadlines while multitasking.
Physical Demands
Able to read contracts and letters.
Able to use computers.
Excellent attention to detail and multitasking skills.
Bending / kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of the hotel to assist clients.
Occasional standing and carrying and lifting of files and office items up to 25 lbs.
Environment & Benefits
General office and hotel environment.
Medical, dental, and vision insurance.
Health savings and flexible spending accounts.
Basic Life and AD&D insurance.
Paid time off for vacation, sick time, and holidays.
Employee participation in the company’s 401(k) program with employer matching.
Employee Assistance Program.
Tuition reimbursement.
Great discounts on hotels, restaurants, and more.
Employee Referral Bonus Program – up to $1,000 per referral.
USD $33.00 - $34.00 /Hr.
#J-18808-Ljbffr