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Foodservice Customer Account Specialist – Phoenix, AZ

General Mills, Phoenix, AZ, United States


OVERVIEW The Mustangs Region Sales Team is seeking a determined and energetic Customer Account Specialist (CAS) to accelerate General Mills sales at foodservice operators across Arizona.

As a CAS you will drive incremental volume growth by owning relationships with foodservice operators and selling General Mills product lines across K-12, Commercial, Lodging, Healthcare, Colleges & Universities, Military and Business & Industry channels.

In this role, you will be responsible for selling our full portfolio of front‑of‑house and back‑of‑house products, including Frozen Baked Goods, Cereal, Pizza, Flour, Mixes, Snacks, and I/W Frozen Meals. Through these selling efforts, you will develop mutually beneficial partnerships with foodservice operators across all customer channels and record all activity into Salesforce.

You will collaborate with your Account Executive and CAS peers to deliver product expertise to your customers as well as share competitive and industry insights. By leveraging sales tools and analyzing internal reports, you will strategically plan your daily activities and identify new business opportunities. In addition, you will support key distributor and industry events, including Food Shows, Distributor Sales Meetings and School Nutrition Association (SNA) Events.

Not only will you contribute to your individual territory growth, but you will also be supported by the amazing Mustangs Team which spans Arizona, Colorado, New Mexico, Kansas and Western Missouri.

LOCATION Phoenix, Arizona. Territory extends across Arizona. Business needs may require some travel and occasional overnight stays.

What strong candidates bring You build trust quickly through active listening and empathy, and you enjoy solving problems alongside operators. You’re comfortable balancing relationship‑building with a clear sales focus, and you bring curiosity and teamwork to how you show up every day. You’re enthusiastic about managing your own business; planning your week, prioritizing opportunities, and staying accountable to goals. You’ll also thrive on a team with a diverse set of skills, partnering with peers to share what’s working and learn from each other.

KEY ACCOUNTABILITIES Sustain and drive incremental volume

Sell General Mills products to foodservice customers in our focus channels across your assigned territory to grow volume.

Collaborate with Account Executive and CAS peers to effectively create operator demand for new items through distributors including Shamrock Arizona, Sysco Arizona, and US Foods Arizona.

Leverage resources such as Salesforce, customer purchase data, Google, customer websites and social media, and local expertise to properly inform yourself about customers’ operations and prepare for new opportunities and sales calls accordingly.

Leverage a broad portfolio of marketing and trade resources to overcome customer objections to close sales and drive growth.

Partner with distributor sales teams (DSRs) to educate about our products and empower them to sell on your behalf to their customers.

Leverage Analytics & Utilize Tools

Embrace Salesforce as the daily tool to manage and grow your business:

Consistently meet or exceed in‑person sales Visits goal of 16 per week.

Complete 100% of Core 74 Opportunities determined per half year

Achieve assigned territory volume growth target

Leverage General Mills data sources to mine for additional opportunities within the territory.

Other Accountabilities

Develop, plan, and execute a strategic call pattern that maximizes your sales call coverage (minimum of 16 in‑person sales calls per week).

Demonstrate product knowledge to operators through at‑home and on‑site sample preparation and baking across all product platforms.

Support critical distributor and industry events including Industry Expos, Distributor Food Shows, Distributor Sales Meetings, etc.

MINIMUM QUALIFICATIONS

2+ Years Sales Experience

High School Diploma

Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)

Strong interpersonal communication and organizational skills

Self‑motivated with ability to maintain workload from remote office

PREFERRED QUALIFICATIONS

Foodservice Sales Experience

Experience with Salesforce, Seismic, or Tableau

Working Knowledge of the Territory

Developed relationships with operators in Territory

ADDITIONAL CONSIDERATIONS

This role is located in Phoenix, AZ or the surrounding area.

Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa.

International relocation or international remote working arrangements (outside of the US) will not be considered.

Salary Range The salary range for this position is $70,100.00 - $105,200.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experience, performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well‑being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including individual and organizational performance.

Reasonable Accommodation Request If you need to request an accommodation during the application or hiring process, please fill out our online accommodations request form by following this link: Accommodations Request.

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