Assistant Director for Continuing Education & Summer Programs - #142279
Western Carolina University, Cullowhee, NC, United States
Assistant Director for Continuing Education & Summer Programs
The primary location of this position is on‑site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA). The Assistant Director plays a central role in supporting Continuing Education and Summer Programs (CESP) at Western Carolina University, serving learners of all ages across both credit and non‑credit offerings. The position ensures programs—from youth camps to workforce training and lifelong learning—run smoothly and meet the diverse needs of participants.
Responsibilities
Manage day‑to‑day operations, coordinate schedules and communications, and support learning technologies and enrollment systems.
Help learners navigate registration, policies, and program logistics with clarity and care.
Troubleshoot issues, implement digital solutions, and refine workflows to enhance program delivery.
Support program evaluation, budgeting, and reporting in collaboration with colleagues across CESP to improve services and plan for continuous growth.
Provide occasional evenings, weekends, and travel to instructional sites as required.
Required Knowledge, Skills, and Abilities
Knowledge of program development, evaluation, and inclusive educational practices; familiarity with budget management and data reporting requirements.
Strong written and oral communication, relationship‑building, and customer service skills for diverse learners, faculty, staff, and community partners.
Ability to manage multiple programs, maintain accurate records, handle sensitive information confidentially, and respond effectively to unique student needs.
Proficiency in using technology and learning platforms to support program delivery and enrollment processes.
Capacity to plan, organize, and prioritize tasks under high‑volume conditions while maintaining attention to detail.
Minimum Qualifications
Legally authorized to work in the United States without the need for employment sponsorship or any other immigration‑related assistance.
Valid driver's license.
Bachelor's degree; or equivalent combination of training and experience from accredited institutions.
Preferred Qualifications Preference will be given to applicants with experience developing or supporting programs for a range of learners, including youth, adult learners, lifelong learners, or international students. Experience in higher education is desirable but not required.
Application Instructions Application materials must be submitted online. Review of applications will begin immediately and will continue until a candidate has been selected for hire. Please include a cover letter, current resume, and a list of three professional references with their complete contact information.
For questions or additional information please contact Brittany Marshall at
bmarshall@email.wcu.edu .
Equal Opportunity Employer Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, political affiliation, National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina.
Background / E-Verify Final candidates are subject to criminal and sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
#J-18808-Ljbffr
Responsibilities
Manage day‑to‑day operations, coordinate schedules and communications, and support learning technologies and enrollment systems.
Help learners navigate registration, policies, and program logistics with clarity and care.
Troubleshoot issues, implement digital solutions, and refine workflows to enhance program delivery.
Support program evaluation, budgeting, and reporting in collaboration with colleagues across CESP to improve services and plan for continuous growth.
Provide occasional evenings, weekends, and travel to instructional sites as required.
Required Knowledge, Skills, and Abilities
Knowledge of program development, evaluation, and inclusive educational practices; familiarity with budget management and data reporting requirements.
Strong written and oral communication, relationship‑building, and customer service skills for diverse learners, faculty, staff, and community partners.
Ability to manage multiple programs, maintain accurate records, handle sensitive information confidentially, and respond effectively to unique student needs.
Proficiency in using technology and learning platforms to support program delivery and enrollment processes.
Capacity to plan, organize, and prioritize tasks under high‑volume conditions while maintaining attention to detail.
Minimum Qualifications
Legally authorized to work in the United States without the need for employment sponsorship or any other immigration‑related assistance.
Valid driver's license.
Bachelor's degree; or equivalent combination of training and experience from accredited institutions.
Preferred Qualifications Preference will be given to applicants with experience developing or supporting programs for a range of learners, including youth, adult learners, lifelong learners, or international students. Experience in higher education is desirable but not required.
Application Instructions Application materials must be submitted online. Review of applications will begin immediately and will continue until a candidate has been selected for hire. Please include a cover letter, current resume, and a list of three professional references with their complete contact information.
For questions or additional information please contact Brittany Marshall at
bmarshall@email.wcu.edu .
Equal Opportunity Employer Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, political affiliation, National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina.
Background / E-Verify Final candidates are subject to criminal and sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
#J-18808-Ljbffr