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Indirect Loan Processor (Bilingual)

O Bee Credit Union, Lacey, WA, United States


O Bee Credit Union is hiring a bilingual

Indirect Loan Processor

to join our amazing team.

This is a full‑time role that plays a vital part in supporting our mission, our members, and our one‑of‑a‑kind company culture.

What You’ll Do As our

Indirect Loan Processor , you will be the main point of contact for dealerships, branches, and merchants during business hours, auditing and funding indirect loans. Your primary responsibilities will be to work with members that need Spanish interpreters, work with vendor success teams to ensure turnaround times are upheld, and assist branches with any questions and concerns for indirect loans.

The Details

Location: Lacey, WA

Pay Range: $22.12–$33.18 per hour, with a target range of $22.12–$27.65 per hour. As a Spanish speaker, you’ll also earn a monthly $250 incentive.

Why You’ll Love Working Here

Employer‑paid medical, dental, and vision insurance options

100% 401(k) match up to 4% of your salary

Tuition reimbursement

Charitable volunteer hours

Incentive pay for achieving individual or company goals

Responsibilities

Act in accordance with credit union policies and procedures as well as regulatory state and federal requirements.

Maintain an in‑depth understanding of laws and regulations pertaining to financial institutions, consumer, anti‑money laundering, and lending compliance requirements.

Process loan document requests, field loan servicing calls/questions, and other lending‑related tasks in the credit union determined to be specialty.

Ensure adequate and complete documentation is on file for loans, disclosure requirements, and ensure all applicable deadlines are met.

Work cooperatively with auto dealerships, merchants, and customers, prioritizing and monitoring daily workflow.

Process mail and post payments/payoffs.

Audit and fund indirect loans of various types (auto, RV, boat, powersports, personal, home improvement, credit card, solar), reviewing documents, correcting errors, and providing excellent member service.

Assist members with loan payoffs, payment corrections, answer general questions regarding their existing loans, and address amortization issues.

Assist with gathering and reviewing documentation for audits or examinations.

Verify income calculations and other documentation matches application.

Book and fund loans, complete DOL or UCC documentation, and work closely with outside vendors.

Respond to the needs of Indirect Lending, dealerships, and staff.

Requirements

High school diploma or equivalent.

Bilingual proficiency in English and Spanish, both spoken and written.

At least one year of credit union or banking experience is preferred.

Excellent verbal and written communication skills with attention to detail.

Excellent organizational and problem‑solving skills.

Ability to multitask and prioritize based on due dates and potential risks to the credit union.

Ability to analyze errors and take appropriate corrective action.

Proficient spreadsheet and word‑processing experience.

Familiarity with regulations, policies, and procedures for lending and the financial services industry.

Able to work independently and in a team environment.

Ability to maintain strict confidentiality.

Apply today and be part of something meaningful at O Bee Credit Union.

O Bee Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.

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