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Sales Consultant

TNT Services Group, Frederick, MD, United States


This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help TNT Services Group’s customers succeed while achieving sales and profit goals established by the company. This position may require working non-traditional hours (evening, weekends, and holidays) to successfully meet customers' and prospective customers’ needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Creating awareness and demand for the company products and services

Identifying potential opportunities and effectively communicating benefits and opportunities available to meet needs and interests. Log all opportunities into the CRM tool.

Maintaining communications with internal personnel to ensure efforts are in line with objectives

Identifying prospective customers by using business directories, following leads from existing customers, participating in organizations and clubs, and attending trade shows and conferences

Calling on prospective customers, providing technical and administrative product information and quoting appropriate customer prices

Maintaining all quote documentation with accurate pricing and configurations

Monitoring market conditions, product innovations, and competitors’ products, prices, and sales

Consulting with clients after sales or contract signings to resolve problems and to provide ongoing support

Routinely drive personal vehicle to prospective customers, customer accounts, conventions, and company meetings etc.

Communicate and collect accounts receivable as necessary, working with the accounting department and client; collect all balances due based on approved credit terms. If needed, personally collect funds (checks/money orders) and submit them to TNT’s accounting department.

Actively participate in routine company functions, promotions, customer visits, and customer events

Attend all general sales meetings

Engage in ongoing training sessions either in house or at manufacturer facilities

Must sign TNT’s Protective Covenants Agreement

Assist with the training/mentoring of new employees as requested

When needed, act as the field liaison on active job sites to ensure quality install and inspect minor service scenarios.

Performing other duties as assigned

QUALIFICATIONS

HSD/GED or Degree in Business, Sales, or Marketing

Five or more years in the window and door sales atmosphere

Knowledge of various relationship sales techniques

Demonstrated ability to build and maintain relationships

Flexible, creative, and able to work in a non-structured developing work environment

Demonstrated capacity to think “outside the box”, communicate and motivate customers on the company’s products, programs and new ideas

Proficient in Microsoft Office, specifically Outlook, Excel, Word and PowerPoint

Excellent customer relationship skills

Maintain a valid drivers license with a “clean” driving record (including no multiple DUIs within the last 2 years)

Possess a reliable transportation method that allows frequent travel as outlined in this job description

Must possess the following core competencies: Building Trust, Building Customer Loyalty, Persistent Follow-Up, Sales Ability/Persuasiveness, Managing Work, Adaptability, and Communication.

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