Customer Service Representative
Randstad USA, Roanoke, VA, United States
Join a stable and supportive team as an onsite Customer Service Representative at a leading Third Party Administrator (TPA) for healthcare benefits in Roanoke, VA. This is an immediate need for a highly experienced representative dedicated to handling high-volume inbound calls. You will receive a competitive rate of $17/hr and work onsite from 8:00 am to 5:00 pm, with possible overtime.
Salary: $16.99 - $17 per hour. Shift: First. Work hours: 8 AM – 5 PM. Education required: High School.
Responsibilities Inbound call center duties, providing phone support and problem resolution.
Skills
Follow‑up
Active Listening
Telephone Etiquette
Empathy
Interpersonal Sensitivity
Adapting to Change
Typing Skills
Basic Software Skills
Basic Computer Skills
Customer Service
Call Center Support
Qualifications
Years of experience: 2 years
Experience level: Experienced
Benefits Medical, prescription, dental, vision, AD&D, and life insurance offerings; short‑term disability; 401(k) plan (all benefits based on eligibility).
Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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Salary: $16.99 - $17 per hour. Shift: First. Work hours: 8 AM – 5 PM. Education required: High School.
Responsibilities Inbound call center duties, providing phone support and problem resolution.
Skills
Follow‑up
Active Listening
Telephone Etiquette
Empathy
Interpersonal Sensitivity
Adapting to Change
Typing Skills
Basic Software Skills
Basic Computer Skills
Customer Service
Call Center Support
Qualifications
Years of experience: 2 years
Experience level: Experienced
Benefits Medical, prescription, dental, vision, AD&D, and life insurance offerings; short‑term disability; 401(k) plan (all benefits based on eligibility).
Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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