Credit Union Rep II
Cincinnati Children's, Cincinnati, OH, United States
Job Responsibilities
Various Duties – Assist the Manager by performing creative and support duties related to the marketing function within the credit union. Assist with development and implementation of marketing promotions. Participate in new employee orientation, benefits fair, and other activities as assigned.
Service Delivery – Process members' transactions and assist with the delivery of all credit union services. Provide high‑quality customer service in a cost‑effective and efficient manner.
Balancing – Balance daily work at the end of the business day and balance the work of all tellers independently. Process, balance, and order Travelers Cheques on a daily/weekly basis. Process daily overdrafts according to credit union policies, minimizing risk to the credit union.
Accounts – Reconcile credit union checking accounts on a monthly basis. Perform wire transfers when necessary. Make daily general ledger entries. Initiate credit card and debit card disputes at members’ request and monitor until resolution. Assist loan officer with loan closings and with escalated member account issues.
Customer Service – Interface with customers/employee for new business inquiries. Process deposits, payments, withdrawals, and transfers. Assist customers with loan applications. Serve as a Notary Public.
Job Qualifications
High school diploma or equivalent
2+ years of work experience in a related job discipline
Primary Location Burnet Campus
Schedule Full time
Shift Day (United States of America)
Department Credit Union
Employee Status Regular
FTE 1
Weekly Hours 40
Expected Starting Pay Range Annualized pay may vary based on FTE status ($18.16 - $22.25)
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
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Various Duties – Assist the Manager by performing creative and support duties related to the marketing function within the credit union. Assist with development and implementation of marketing promotions. Participate in new employee orientation, benefits fair, and other activities as assigned.
Service Delivery – Process members' transactions and assist with the delivery of all credit union services. Provide high‑quality customer service in a cost‑effective and efficient manner.
Balancing – Balance daily work at the end of the business day and balance the work of all tellers independently. Process, balance, and order Travelers Cheques on a daily/weekly basis. Process daily overdrafts according to credit union policies, minimizing risk to the credit union.
Accounts – Reconcile credit union checking accounts on a monthly basis. Perform wire transfers when necessary. Make daily general ledger entries. Initiate credit card and debit card disputes at members’ request and monitor until resolution. Assist loan officer with loan closings and with escalated member account issues.
Customer Service – Interface with customers/employee for new business inquiries. Process deposits, payments, withdrawals, and transfers. Assist customers with loan applications. Serve as a Notary Public.
Job Qualifications
High school diploma or equivalent
2+ years of work experience in a related job discipline
Primary Location Burnet Campus
Schedule Full time
Shift Day (United States of America)
Department Credit Union
Employee Status Regular
FTE 1
Weekly Hours 40
Expected Starting Pay Range Annualized pay may vary based on FTE status ($18.16 - $22.25)
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
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