Customer Service Representative
Arrow Exterminators, Hartwell, GA, United States
Customer Service Representative
Arrow Exterminators
is seeking a full‑time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Benefits
Generous time off
11 paid holidays
401(k) with company match, Roth IRA
Medical, dental and vision insurance
High deductible HSA
Telemedicine
Disability, cancer and accident insurance
Health & wellness suite
Company‑paid + additional, optional life insurance
Responsibilities As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. You will work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem‑solving, and commitment to creating an awesome experience in every interaction will ensure your success.
Minimum Qualifications
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40‑hour (minimum) workweek
Willing to work minimal overtime as needed
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.
Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.
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is seeking a full‑time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Benefits
Generous time off
11 paid holidays
401(k) with company match, Roth IRA
Medical, dental and vision insurance
High deductible HSA
Telemedicine
Disability, cancer and accident insurance
Health & wellness suite
Company‑paid + additional, optional life insurance
Responsibilities As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. You will work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem‑solving, and commitment to creating an awesome experience in every interaction will ensure your success.
Minimum Qualifications
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40‑hour (minimum) workweek
Willing to work minimal overtime as needed
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.
Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.
#J-18808-Ljbffr