Parts Outfitter Associate
Bish's Group, Traverse City, MI, United States
Location: Traverse City Store, 705 N US Highway 31 S, Traverse City, MI 49685, USA.
The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience. The Parts Outfitter Associate manages inventory, assists customers with product selection, processes orders, and maintains a well‑organized parts department. Pay starts at $18 per hour.
Key Objectives
Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs.
Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility.
Maintain proper stock levels, ensure accurate counts, and support timely restocking.
Responsibilities
Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget.
Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays.
Receive, inspect, and stock incoming part shipments while maintaining accurate inventory records.
Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal.
Process customer orders in person, by phone, and online, including quotes, invoices, and returns.
Maintain knowledge of RV brands, systems, and commonly used components.
Communicate with vendors to verify availability, pricing, or track special orders.
Assist in cycle counts, inventory audits, and resolve discrepancies.
Provide recommendations on accessories, upgrades, and add‑on products that enhance customer experience and increase sales.
What You’ll Bring
Ability to pass a background and drug test.
Demonstrate alignment with the Company’s vision, mission, and core values in all interactions.
Experience in RV parts, automotive parts, hardware retail, or a similar environment (preferred but not required).
Strong customer service and communication skills.
Basic understanding of RV or vehicle systems (electric, plumbing, HVAC, appliance).
Ability to stay organized, multitask, and manage inventory in a fast‑paced environment.
Comfort with computers and parts‑management software.
Attention to detail and willingness to learn the technical aspects of RV components.
Must be able to lift at least 50 pounds.
Must be able to work at least two Saturdays a month.
Expected Results
Accurate and timely delivery of parts to customers and technicians.
Improved service workflow due to efficient parts management.
High customer satisfaction through knowledgeable and friendly assistance.
Reduced inventory errors, stockouts, and service delays.
Well‑organized parts department that supports efficient daily operations.
Benefits
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages.
401(k) matching.
Company‑paid life insurance.
Gym membership reimbursement.
Opportunities for advancement.
Annual Incentive Trip for Top Performers.
RV Borrowing Program.
Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products.
Incredible Team Culture.
We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military‑friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience. The Parts Outfitter Associate manages inventory, assists customers with product selection, processes orders, and maintains a well‑organized parts department. Pay starts at $18 per hour.
Key Objectives
Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs.
Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility.
Maintain proper stock levels, ensure accurate counts, and support timely restocking.
Responsibilities
Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget.
Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays.
Receive, inspect, and stock incoming part shipments while maintaining accurate inventory records.
Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal.
Process customer orders in person, by phone, and online, including quotes, invoices, and returns.
Maintain knowledge of RV brands, systems, and commonly used components.
Communicate with vendors to verify availability, pricing, or track special orders.
Assist in cycle counts, inventory audits, and resolve discrepancies.
Provide recommendations on accessories, upgrades, and add‑on products that enhance customer experience and increase sales.
What You’ll Bring
Ability to pass a background and drug test.
Demonstrate alignment with the Company’s vision, mission, and core values in all interactions.
Experience in RV parts, automotive parts, hardware retail, or a similar environment (preferred but not required).
Strong customer service and communication skills.
Basic understanding of RV or vehicle systems (electric, plumbing, HVAC, appliance).
Ability to stay organized, multitask, and manage inventory in a fast‑paced environment.
Comfort with computers and parts‑management software.
Attention to detail and willingness to learn the technical aspects of RV components.
Must be able to lift at least 50 pounds.
Must be able to work at least two Saturdays a month.
Expected Results
Accurate and timely delivery of parts to customers and technicians.
Improved service workflow due to efficient parts management.
High customer satisfaction through knowledgeable and friendly assistance.
Reduced inventory errors, stockouts, and service delays.
Well‑organized parts department that supports efficient daily operations.
Benefits
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages.
401(k) matching.
Company‑paid life insurance.
Gym membership reimbursement.
Opportunities for advancement.
Annual Incentive Trip for Top Performers.
RV Borrowing Program.
Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products.
Incredible Team Culture.
We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military‑friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr