Director of Implementation & Customer Success Strategy

A leading software company located in Strongsville, Ohio, is seeking a Director of Implementation to oversee the execution and strategy of implementation teams. The role involves collaborating cross-functionally to enhance customer journeys and develop scalable processes. With 7-10 years of experience in Implementation or Customer Success and strong leadership skills, the ideal candidate will enhance customer retention and satisfaction. Benefits include paid vacation, 401(k) with match, and health insurance among others, including discounts on various insurances. #J-18808-Ljbffr