Senior Product Designer (User Research)
LucidLink Corp., San Francisco, CA, United States
Company overview
LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.
LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.
Reasons to join LucidLink:
Tackle big challenges:
You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows.
Values-led culture:
Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.
Hypergrowth journey:
Joining a company with rapid growth means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.
Immediate impact:
At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 230+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.
Comprehensive benefits:
We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance.
About the role Hi, I’m Radina, Director of Design at LucidLink. We’re looking for a Senior Product Designer with strong product thinking, a research-informed approach, and a clear focus on work that leads to better outcomes. This is a chance to help shape a category-defining product. On our team, craft, honesty, and real customer impact matter a lot.
We’re looking for someone who’s comfortable working across discovery and delivery — from understanding customer needs to designing clear, scalable experiences across web, desktop, and mobile. The work sits in a complex product space, with connected workflows, integrations, and technical depth that make the design challenges especially interesting. Experience or interest in AI-powered UX is a strong plus.
What You'll Do
Own design outcome on complex product areas, from discovery to delivery
Run research and validation activities, and turn insights into product decisions
Design flows, wireframes, prototypes, and polished interfaces across platforms
Partner with product and engineering to create solutions that balance customer needs, business goals, and technical feasibility
Use data, research, and design judgment to improve outcomes
Contribute to consistency through patterns, components, and design system practices
Communicate decisions clearly through rationale, storytelling, and evidence
Contribute to design quality through collaboration and feedback
What We're Looking For
Strong product thinking and ability to simplify complex problems
Solid research and validation skills, with good judgment on when to use them
Experience designing complex digital products across multiple platforms, ideally desktop-first
Strong systems thinking and attention to scalability and edge cases
Ability to work effectively with cross-functional teams in iterative environments
Data-informed mindset and comfort using qualitative and quantitative signals
A technical background or comfort with technically complex products is a plus
High craft standards in interaction, visual design, and prototyping
Experience in SaaS or B2B products is strongly preferred
Experience with AI-enabled features or workflows is a strong plus
Fluent in English, written and spoken
You’ll Thrive Here If You Are…
Proactive and curious, with a habit of looking beyond the obvious solution
Comfortable working in fast-moving environments where priorities evolve and learning is continuous
Thoughtful about both speed and quality, knowing when to go deep and when to keep momentum
Collaborative and low-ego, with a willingness to share work early and improve it through feedback
Motivated by solving real customer problems and creating measurable product value
Reliable in execution and confident working independently within a shared product direction
Energized by complexity and able to bring clarity to ambiguous situations
Show Us Your Craft
Please share a portfolio with detailed
case studies
that walk us through your process from insight to execution
Selected candidates will be invited to present their thinking through a
hypothetical design challenge
#J-18808-Ljbffr
LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.
Reasons to join LucidLink:
Tackle big challenges:
You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows.
Values-led culture:
Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.
Hypergrowth journey:
Joining a company with rapid growth means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.
Immediate impact:
At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 230+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.
Comprehensive benefits:
We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance.
About the role Hi, I’m Radina, Director of Design at LucidLink. We’re looking for a Senior Product Designer with strong product thinking, a research-informed approach, and a clear focus on work that leads to better outcomes. This is a chance to help shape a category-defining product. On our team, craft, honesty, and real customer impact matter a lot.
We’re looking for someone who’s comfortable working across discovery and delivery — from understanding customer needs to designing clear, scalable experiences across web, desktop, and mobile. The work sits in a complex product space, with connected workflows, integrations, and technical depth that make the design challenges especially interesting. Experience or interest in AI-powered UX is a strong plus.
What You'll Do
Own design outcome on complex product areas, from discovery to delivery
Run research and validation activities, and turn insights into product decisions
Design flows, wireframes, prototypes, and polished interfaces across platforms
Partner with product and engineering to create solutions that balance customer needs, business goals, and technical feasibility
Use data, research, and design judgment to improve outcomes
Contribute to consistency through patterns, components, and design system practices
Communicate decisions clearly through rationale, storytelling, and evidence
Contribute to design quality through collaboration and feedback
What We're Looking For
Strong product thinking and ability to simplify complex problems
Solid research and validation skills, with good judgment on when to use them
Experience designing complex digital products across multiple platforms, ideally desktop-first
Strong systems thinking and attention to scalability and edge cases
Ability to work effectively with cross-functional teams in iterative environments
Data-informed mindset and comfort using qualitative and quantitative signals
A technical background or comfort with technically complex products is a plus
High craft standards in interaction, visual design, and prototyping
Experience in SaaS or B2B products is strongly preferred
Experience with AI-enabled features or workflows is a strong plus
Fluent in English, written and spoken
You’ll Thrive Here If You Are…
Proactive and curious, with a habit of looking beyond the obvious solution
Comfortable working in fast-moving environments where priorities evolve and learning is continuous
Thoughtful about both speed and quality, knowing when to go deep and when to keep momentum
Collaborative and low-ego, with a willingness to share work early and improve it through feedback
Motivated by solving real customer problems and creating measurable product value
Reliable in execution and confident working independently within a shared product direction
Energized by complexity and able to bring clarity to ambiguous situations
Show Us Your Craft
Please share a portfolio with detailed
case studies
that walk us through your process from insight to execution
Selected candidates will be invited to present their thinking through a
hypothetical design challenge
#J-18808-Ljbffr