Service Desk Agent I: End-User IT Support

A healthcare institution is seeking a Service Desk Agent I in Los Angeles, responsible for supporting end users at hospitals and clinics. The role involves troubleshooting software and hardware issues, ticket management via Footprints, and providing superior customer service. Candidates should possess a high school diploma, 3 years of IT experience, and excellent communication skills. The position offers an hourly rate of $29.00 - $45.20 based on qualifications and experience. #J-18808-Ljbffr