Relationship Banker
Bank of America, Edina, MN, United States
Bank of America is committed to a common purpose of helping make financial lives better through the power of every connection. We drive responsible growth by delivering for our clients, teammates, communities, and shareholders every day.
The position is open for the entire market and will be based on business needs. The selected candidate will undergo training at a financial center and may later relocate within a reasonable commuting distance.
This role engages clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, and ATMs. It involves accurate and efficient processing of cash transactions and in-depth conversations with clients to identify financial solutions.
Responsibilities
Execute the bank's risk culture and strive for operational excellence.
Build relationships with clients to meet financial needs.
Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.
Required Qualifications
Enthusiastic self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Effective collaborator who builds and nurtures strong relationships.
Passion, commitment, and drive to deliver an experience that improves clients' financial lives.
Confidence in identifying solutions for new and existing clients based on their needs.
Effective and confident communicator comfortable engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence in educating clients on conducting simple banking transactions through self‑service technologies.
Strong critical‑thinking and problem‑solving skills.
Adherence to established processes and guidelines and compliance with all applicable laws and regulations.
Efficient time and capacity management.
Results focus while acting in the best interest of the client.
Willingness to work weekends, extended hours, and travel to any financial center within a reasonable distance.
Desired Qualifications
Experience in financial services and knowledge of industry products and solutions.
At least one year of successful sales experience in a salary‑plus incentive environment with individual sales goals.
At least six months of cash‑handling experience.
Bachelor's degree or business‑relevant associate’s degree (e.g., business management, business administration, or finance).
Skills
Adaptability
Business acumen
Customer and client focus
Oral communication
Problem solving
Account management
Client experience branding
Client management
Client solutions advisory
Relationship building
Business development
Pipeline management
Prospecting
Referral identification
Referral management
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
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The position is open for the entire market and will be based on business needs. The selected candidate will undergo training at a financial center and may later relocate within a reasonable commuting distance.
This role engages clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, and ATMs. It involves accurate and efficient processing of cash transactions and in-depth conversations with clients to identify financial solutions.
Responsibilities
Execute the bank's risk culture and strive for operational excellence.
Build relationships with clients to meet financial needs.
Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.
Required Qualifications
Enthusiastic self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Effective collaborator who builds and nurtures strong relationships.
Passion, commitment, and drive to deliver an experience that improves clients' financial lives.
Confidence in identifying solutions for new and existing clients based on their needs.
Effective and confident communicator comfortable engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence in educating clients on conducting simple banking transactions through self‑service technologies.
Strong critical‑thinking and problem‑solving skills.
Adherence to established processes and guidelines and compliance with all applicable laws and regulations.
Efficient time and capacity management.
Results focus while acting in the best interest of the client.
Willingness to work weekends, extended hours, and travel to any financial center within a reasonable distance.
Desired Qualifications
Experience in financial services and knowledge of industry products and solutions.
At least one year of successful sales experience in a salary‑plus incentive environment with individual sales goals.
At least six months of cash‑handling experience.
Bachelor's degree or business‑relevant associate’s degree (e.g., business management, business administration, or finance).
Skills
Adaptability
Business acumen
Customer and client focus
Oral communication
Problem solving
Account management
Client experience branding
Client management
Client solutions advisory
Relationship building
Business development
Pipeline management
Prospecting
Referral identification
Referral management
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
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