Relationship Banker - San Diego South
National Black MBA Association, Chula Vista, CA, United States
Job Description
At Bank of America, you will work in the lobby to educate and assist clients with transactions using self‑service resources such as mobile banking, online banking, or ATMs. You will process cash transactions accurately and efficiently, engage in conversations to understand clients’ financial and life priorities, and connect them to solutions that meet their financial goals.
Responsibilities
Execute the bank’s risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls effectively
Drive the client experience
Manage cash responsibilities
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves clients’ financial lives
Confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently, and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Educates clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking)
Applies strong critical thinking and problem‑solving skills to meet clients’ needs
Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Can be flexible to work weekends and/or extended hours as needed
Desired Qualifications
Experience in financial services and knowledge of financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor’s Degree or business‑relevant Associate’s Degree (e.g., business management, business administration, or finance)
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent
The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Range:
$25.00 - $27.88 hourly pay
Predictable pay:
This role is compensated with a base salary and is not incentive eligible.
Benefits:
This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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Responsibilities
Execute the bank’s risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls effectively
Drive the client experience
Manage cash responsibilities
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves clients’ financial lives
Confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently, and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Educates clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking)
Applies strong critical thinking and problem‑solving skills to meet clients’ needs
Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Can be flexible to work weekends and/or extended hours as needed
Desired Qualifications
Experience in financial services and knowledge of financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor’s Degree or business‑relevant Associate’s Degree (e.g., business management, business administration, or finance)
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent
The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Range:
$25.00 - $27.88 hourly pay
Predictable pay:
This role is compensated with a base salary and is not incentive eligible.
Benefits:
This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
#J-18808-Ljbffr