Relationship Banker – Twin Rivers Financial Center
Bank of America, New Bern, NC, United States
Relationship Banker – Twin Rivers Financial Center
New Bern, North Carolina
To proceed with your application, you must be at least 18 years of age.
Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.
At Bank of America, we are guided by a common purpose to help make financial lives better. We are committed to Responsible Growth and making an impact in the communities we serve.
Job Description This role engages clients in the lobby to educate and assist them with transactions through self‑service resources such as mobile banking, online banking, or ATM. The Relationship Banker accurately processes cash transactions, builds deep conversations with clients, gains financial insights, and connects clients to solutions that meet their goals.
Responsibilities
Executes the bank’s risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grows business knowledge and network by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls effectively
Drives the client experience
Manages cash responsibilities
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves clients’ financial lives
Confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking)
Applies strong critical‑thinking and problem‑solving skills to meet clients’ needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
Desired Qualifications
Experience in financial services and knowledge of financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor’s Degree or business‑relevant Associate’s Degree (e.g., business management, business administration, finance)
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.
Shift: 1st shift (United States of America)
Hours Per Week: 40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law. The company prohibits discrimination on other bases such as medical condition, marital status or any other factor irrelevant to performance. View your “Know your Rights” poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf).
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf).
Bank of America aims to provide a drug‑free workplace. If you are offered a role, your hiring manager will provide information on in‑office expectations. Reasonable accommodations may be requested through the required process.
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New Bern, North Carolina
To proceed with your application, you must be at least 18 years of age.
Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.
At Bank of America, we are guided by a common purpose to help make financial lives better. We are committed to Responsible Growth and making an impact in the communities we serve.
Job Description This role engages clients in the lobby to educate and assist them with transactions through self‑service resources such as mobile banking, online banking, or ATM. The Relationship Banker accurately processes cash transactions, builds deep conversations with clients, gains financial insights, and connects clients to solutions that meet their goals.
Responsibilities
Executes the bank’s risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grows business knowledge and network by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls effectively
Drives the client experience
Manages cash responsibilities
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves clients’ financial lives
Confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking)
Applies strong critical‑thinking and problem‑solving skills to meet clients’ needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
Desired Qualifications
Experience in financial services and knowledge of financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor’s Degree or business‑relevant Associate’s Degree (e.g., business management, business administration, finance)
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.
Shift: 1st shift (United States of America)
Hours Per Week: 40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law. The company prohibits discrimination on other bases such as medical condition, marital status or any other factor irrelevant to performance. View your “Know your Rights” poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf).
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf).
Bank of America aims to provide a drug‑free workplace. If you are offered a role, your hiring manager will provide information on in‑office expectations. Reasonable accommodations may be requested through the required process.
#J-18808-Ljbffr