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Floating Leasing and Occupancy Specialist I (Multiple South Shore MA Sites)

Winn El Paso, Fall River, MA, United States


Floating Leasing and Occupancy Specialist I (Multiple South Shore MA Sites) Stoughton, MA 02072, USA • Fall River, MA, USA •

Job Description WinnCompanies is looking for a

Floating Leasing and Occupancy Specialist

to join our

South Shore, MA

team. Cities include

Brockton, Fall River, Raynham, and Stoughton, MA

with a total of 200 units.

In this role, you will perform day-to-day leasing and marketing activities across multiple residential properties. This floating role supports leasing efforts through apartment tours, application processing, move‑ins, and lease renewals, while delivering exceptional service to prospects, residents, and site teams. The Floating Leasing and Occupancy Specialist must communicate effectively both verbally and in writing, proactively reach out to future and current residents to ensure excellent communication and identify needs, and respond timely to leads and inquiries by utilizing leasing platforms and communication tools.

This position plays a key part in maintaining budgeted occupancy at the highest attainable rents and contributes to the overall success of each property through flexible support, strong communication, and a proactive approach to leasing.

Please note that the pay range for this position is $26.00 to $28.00 per hour. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM. Saturdays as needed.

Responsibilities:

Interact with prospective and current residents to achieve maximum occupancy.

Generate and manage traffic and property tours, lease apartments, qualify prospects, follow up on prospect leads, prepare lease documentation, complete move‑in paperwork and procedures, maintain applicable databases, and ensure tour routes, amenity areas, and show units are to company standards.

Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.

Review, prioritize, and distribute resident service requests. May assist with the planning and facilitation of property events.

Assist on‑site management with ensuring that all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional, or corporate initiatives.

Maintain relationships with area businesses, employers, and real estate brokers to generate new business, while remaining current with local events and hiring trends that may impact the property.

Maintain knowledge and understanding of current and submarkets, including competitors and customer demographics.

During the application or recertification process, gather appropriate documents by program type for residency approval submission to the appropriate person or third‑party vendor for review and approval.

Assist with the planning and facilitation of property events or programs required by the mixed‑income program guidelines.

Remain up to date with federal, state, and other regulatory requirements and programs.

Requirements:

High school diploma or GED equivalent.

3‑5 years of experience in leasing.

A current driver’s license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.

Experience with Microsoft Office applications.

Strong written and verbal communication skills.

Ability to multi‑task and work in a fast‑paced environment.

Preferred Qualifications:

Experience with Yardi or RealPage property management software.

Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.

NALP and SHCM certification.

Regular full‑time US employees are eligible to participate in the following benefits:

Generous time‑off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

401(k) plan options with a company match

Various comprehensive Medical, Dental, & Vision plan options

Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

Long‑term Disability and voluntary Short‑term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

Tuition Reimbursement program and continuous training and development opportunities

Well‑being program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

Employee Corporate Discount Programs

Flexible and/or Hybrid schedules are available for certain roles

Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve.

A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best.

A job you can learn from : We offer multi‑faceted leadership and learning opportunities to support career growth and professional development.

A team that cares : We value teamwork, innovation, diversity, and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

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