Relationship Banker - Jacksonville Financial Center
National Black MBA Association, Baltimore, MD, United States
Job Description
This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM. The job requires accurately and efficiently processing cash transactions and having deep conversations with clients to understand their financial and life priorities, connecting them to solutions that meet their goals.
Responsibilities
Executes the bank's risk culture and strives for operational excellence.
Builds relationships with clients to meet financial needs.
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grows business knowledge and network by partnering with experts in small business, lending, and investments.
Manages financial center traffic, appointments, and outbound calls effectively.
Drives the client experience.
Manages cash responsibilities.
Required Qualifications
Enthusiastic, self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves clients' financial lives.
Confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently, engaging all clients comfortably.
Able to learn and adapt to new information and technology platforms.
Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online, mobile).
Applies strong critical thinking and problem‑solving skills to meet clients' needs.
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Focuses on results while acting in the best interest of the client.
Can work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
Desired Qualifications
Experience in financial services and knowledge of industry products and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor's Degree or business‑relevant Associate’s Degree (business management, administration, or finance).
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.
Shift 1st shift (United States of America)
Hours Per Week 40
Pay Transparency US - MD - Phoenix - 14213 Jarrettsville Pike - Manor Mall (MD4568) Pay and benefits information Pay range: $25.00 - $27.88 hourly, offers to be determined based on experience, education, and skill set. Predictable pay: This role is compensated with a base salary and is not incentive eligible. Benefits: This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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Responsibilities
Executes the bank's risk culture and strives for operational excellence.
Builds relationships with clients to meet financial needs.
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grows business knowledge and network by partnering with experts in small business, lending, and investments.
Manages financial center traffic, appointments, and outbound calls effectively.
Drives the client experience.
Manages cash responsibilities.
Required Qualifications
Enthusiastic, self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves clients' financial lives.
Confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently, engaging all clients comfortably.
Able to learn and adapt to new information and technology platforms.
Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online, mobile).
Applies strong critical thinking and problem‑solving skills to meet clients' needs.
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Focuses on results while acting in the best interest of the client.
Can work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
Desired Qualifications
Experience in financial services and knowledge of industry products and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor's Degree or business‑relevant Associate’s Degree (business management, administration, or finance).
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.
Shift 1st shift (United States of America)
Hours Per Week 40
Pay Transparency US - MD - Phoenix - 14213 Jarrettsville Pike - Manor Mall (MD4568) Pay and benefits information Pay range: $25.00 - $27.88 hourly, offers to be determined based on experience, education, and skill set. Predictable pay: This role is compensated with a base salary and is not incentive eligible. Benefits: This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
#J-18808-Ljbffr