Records Specialist
Legal Monkeys, Waco, TX, United States
Who We Are And What We Do
Legal Monkeys sets the standard for operational excellence for records collection. Personal Injury law firms will hire companies (like us!) to call medical providers to receive medical records and bills on their behalf. By doing so, the life of a case is expedited, which means more money and a faster return to a greater quality of life for clients of the law firm. We strive to foster professional and personal growth within our team.
Our
Records Specialists
are responsible for being ambassadors and providing our clients with exceptional service. Each Specialist connects with providers in genuine and authentic ways while achieving goals and having fun. Each team member plays an important role to the success of our business.
The Breakdown
Interact with case managers and providers via phone, email, and chat
Effectively retrieve medical records and bills for law firms
Assess provider relationships to facilitate the most effective way to collect records
Ensure special authorizations are completed
Interact with providers with enthusiasm to accomplish daily goals
Manage a block of business and reach individual volume goals
Build genuine relationships with providers and coworkers
Perform in a dynamic atmosphere while maintaining a remarkable level of professionalism
Help to maintain a strong culture of winning and service through hard work and organization
Think critically through unexpected problems
Perform other duties as assigned
Skills And Qualifications
High School Diploma or GED
Excellent written and verbal communication skills
Working knowledge of standard office equipment preferred
Our Core Values
Play As A Team. By building each other up, we all get better, and - together - we get stronger
Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do
Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others
Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less
What would my hours and pay look like?
Monday - Friday 8:00 a.m. to 5:00 p.m. CDT
Hourly Pay: $15 - $17
Let's talk about benefits!
Paid vacation + 8 paid holidays
Learning and growth
Competitive benefits package
401(k) plan; 3.5% company contribution match
Medical, dental, vision, life, and supplemental insurance available
Social team building events and bonding
Physical Requirements
Experience prolonged sitting, standing and bending
Ability to interact with standard office technology (e.g., keyboard, computer, headset, mouse) with or without reasonable accommodation
Ability to lift up to 15 pounds at times
On-site attendance
Why Us? You could take your talents anywhere. We know that. You know that. So, let’s cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them.
Thank you for considering us as a potential employer.
#J-18808-Ljbffr
Our
Records Specialists
are responsible for being ambassadors and providing our clients with exceptional service. Each Specialist connects with providers in genuine and authentic ways while achieving goals and having fun. Each team member plays an important role to the success of our business.
The Breakdown
Interact with case managers and providers via phone, email, and chat
Effectively retrieve medical records and bills for law firms
Assess provider relationships to facilitate the most effective way to collect records
Ensure special authorizations are completed
Interact with providers with enthusiasm to accomplish daily goals
Manage a block of business and reach individual volume goals
Build genuine relationships with providers and coworkers
Perform in a dynamic atmosphere while maintaining a remarkable level of professionalism
Help to maintain a strong culture of winning and service through hard work and organization
Think critically through unexpected problems
Perform other duties as assigned
Skills And Qualifications
High School Diploma or GED
Excellent written and verbal communication skills
Working knowledge of standard office equipment preferred
Our Core Values
Play As A Team. By building each other up, we all get better, and - together - we get stronger
Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do
Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others
Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less
What would my hours and pay look like?
Monday - Friday 8:00 a.m. to 5:00 p.m. CDT
Hourly Pay: $15 - $17
Let's talk about benefits!
Paid vacation + 8 paid holidays
Learning and growth
Competitive benefits package
401(k) plan; 3.5% company contribution match
Medical, dental, vision, life, and supplemental insurance available
Social team building events and bonding
Physical Requirements
Experience prolonged sitting, standing and bending
Ability to interact with standard office technology (e.g., keyboard, computer, headset, mouse) with or without reasonable accommodation
Ability to lift up to 15 pounds at times
On-site attendance
Why Us? You could take your talents anywhere. We know that. You know that. So, let’s cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them.
Thank you for considering us as a potential employer.
#J-18808-Ljbffr