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Manager Sales Operations- Calhoun, GA

Mohawk Industries, Inc., Calhoun, GA, United States


Manager Sales Operations- Calhoun, GA The Manager Sales Operations is a first-level manager that manages the day-to-day activities of the Sales Operations team, contributing to the success of the sales organization. This role will be responsible for overseeing the Sales Operations function to optimize efficiency and effectiveness of the sales organization.

What you’ll do:

Manage a team that provides support to Field Sales team and management with daily activities through cross-functional collaboration.

Provide support to sales teams for customer-facing items including product claims, credit holds, back orders, blanket orders, etc.

Provide summary data for sales leadership on a regular basis.

Create and execute project work plans to assist with initiatives and changes for the sales teams.

Develop and maintain sales performance dashboards that provide insights through visually appealing and data-driven reporting methods.

Drive sales productivity and accountability by assisting in the adoption of the CRM, sales methodology, and development opportunities.

Partner with sales teams, internal departments, and customers to provide operationally sound solutions to potential issues.

Perform other duties as needed.

What you have:

Bachelor’s degree in a related field or equivalent education and/or experience.

6-8 years’ relevant experience or equivalent education and/or experience.

1-3 years of management experience.

What you’re good at:

Requires specialized depth and/or breadth of expertise in own job discipline or field.

Focused on and responsible for the team's productivity and collective impact.

Excellent communication, problem solving, and organizational skills.

Able to multitask, prioritize, delegate, and manage time effectively.

High level of integrity and discretion in handling sensitive and confidential data.

Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.

High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What else?

This role will be responsible for direct reports.

The ability to lift 50 pounds regularly.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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