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Account Manager Associate - Commercial Lines (Manufacturing/Contractors)

Insurance Office of America, Springfield, MA, United States


Administrative & Maintenance Accounting Coordinator The Administrative & Maintenance Accounting Coordinator is responsible for providing administrative and financial support for MCP’s property and maintenance operations. This position acts as a central hub between office administration, accounting, and the maintenance department, ensuring accurate recordkeeping, organized billing, and smooth communication across departments. Bilingual ability (English/Spanish) is a plus.

Benefits

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Key Responsibilities

Answer and direct incoming calls, greet visitors, and assist residents, vendors, and staff professionally.

Receive, review, and enter invoices from managed properties into the accounting system.

Assist with reconciling property bank accounts on a weekly and monthly basis.

Coordinate with the Maintenance Departments to process, and track work order expenses, ensuring purchases and receipts are correctly billed to corresponding properties or work orders.

Monitor purchases and receipts from maintenance staff; ensure compliance with purchasing policies and timely submission of receipts.

Track down missing receipts or documentation from maintenance personnel and follow up to ensure all expenses are properly recorded.

Maintain organized digital and paper filing systems for invoices, receipts, and financial records.

Support management with vendor communication, quotes, and purchase order processing.

Assist with data entry and reporting related to property budgets, maintenance costs, and inventory.

Coordinate with management on company vehicle maintenance schedules, mileage logs, and expense reporting.

Qualifications

Minimum 2 years

of experience in an administrative, bookkeeping, or property management support role.

Strong data entry and organizational skills with attention to detail.

Proficient in Microsoft Office ( Excel, Outlook, Word ) and accounting or property management software (Appfolio).

Knowledge of accounts payable, reconciliation, and basic accounting principles.

Strong communication skills.

Ability to work independently and manage multiple tasks

in a fast-paced environment.

Dependable, resourceful, and comfortable enforcing compliance procedures.

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