Field Service Representative
Metrie, Medford, OR, United States
Field Service Representative Responsibilities
As our Field Service Representative you will perform the Store Fulfillment and Merchandising Process at designated stores, including merchandising, stocking products, and completing the final store visit wrap‑up. You will follow all standard operating procedures (SOPs) for safety, work methods, cleanliness, and merchandising standards. You will manage store inventory levels using our Vendor‑Managed Inventory (VMI) program to meet company standards.
Provide a safe and consistent shopping experience for the end consumer.
Drive in‑store sales by maintaining inventory levels, product placement, and merchandising standards.
Ensure a positive customer and consumer experience through relationships, partnership building, and product knowledge.
Inspect fixtures, signage, marketing collateral, and pricing sets to validate standards; make replacements in‑store and report deficiencies to on‑site contacts and District Manager.
Who You Are
High School diploma or GED.
Valid, unrestricted driver’s license and proof of auto insurance.
2+ years of inventory replenishment experience in a retail/building materials industry (preferred but not required).
Knowledge of inventory management procedures and systems.
Strong verbal and written communication skills with Metrie leadership, store management, staff, and customers.
Self‑starter who works efficiently and independently while collaborating with a remote team.
Ability to follow written and verbal instructions.
What Metrie Offers
A collaborative work environment with clear strategy and goals.
Mileage reimbursement and drive‑time pay.
Challenging, meaningful work and opportunities to participate in cross‑functional teams.
Development opportunities for advancement, training, and personal growth.
A family‑oriented culture focused on putting people first.
Physical Requirements
Frequent lifting and carrying of millwork products up to 50 lbs.
Occasional pushing or pulling of drywall carts weighing 50–2000 lbs.
Frequent reaching to various levels and directions to inspect and handle products.
Occasional use of hand tools such as power drills, impact guns, and power saws.
Dexterity for complex hand‑eye tasks, typing for order entry, and accurate pricing.
Continuous standing, walking, stooping, bending, twisting, and occasional kneeling.
Read written and electronic documents and product labels.
Continuously hear and verbally communicate to interact with management, customers, and team members.
Exposed to material handling equipment such as forklifts and drywall carts.
Use of personal protective equipment and safety equipment, including work at height.
Compliance with all relevant safety requirements.
Additional Travel Requirements
Daily travel to and from assigned home center stores. Mileage is reimbursed.
EEO Statement Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal‑opportunity employer and welcome qualified applicants from all backgrounds. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team at careers@metrie.com.
Metrie conducts pre‑employment screening, including background checks and drug testing for all final candidates. All applications are independently reviewed.
We are an E‑Verify employer.
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Provide a safe and consistent shopping experience for the end consumer.
Drive in‑store sales by maintaining inventory levels, product placement, and merchandising standards.
Ensure a positive customer and consumer experience through relationships, partnership building, and product knowledge.
Inspect fixtures, signage, marketing collateral, and pricing sets to validate standards; make replacements in‑store and report deficiencies to on‑site contacts and District Manager.
Who You Are
High School diploma or GED.
Valid, unrestricted driver’s license and proof of auto insurance.
2+ years of inventory replenishment experience in a retail/building materials industry (preferred but not required).
Knowledge of inventory management procedures and systems.
Strong verbal and written communication skills with Metrie leadership, store management, staff, and customers.
Self‑starter who works efficiently and independently while collaborating with a remote team.
Ability to follow written and verbal instructions.
What Metrie Offers
A collaborative work environment with clear strategy and goals.
Mileage reimbursement and drive‑time pay.
Challenging, meaningful work and opportunities to participate in cross‑functional teams.
Development opportunities for advancement, training, and personal growth.
A family‑oriented culture focused on putting people first.
Physical Requirements
Frequent lifting and carrying of millwork products up to 50 lbs.
Occasional pushing or pulling of drywall carts weighing 50–2000 lbs.
Frequent reaching to various levels and directions to inspect and handle products.
Occasional use of hand tools such as power drills, impact guns, and power saws.
Dexterity for complex hand‑eye tasks, typing for order entry, and accurate pricing.
Continuous standing, walking, stooping, bending, twisting, and occasional kneeling.
Read written and electronic documents and product labels.
Continuously hear and verbally communicate to interact with management, customers, and team members.
Exposed to material handling equipment such as forklifts and drywall carts.
Use of personal protective equipment and safety equipment, including work at height.
Compliance with all relevant safety requirements.
Additional Travel Requirements
Daily travel to and from assigned home center stores. Mileage is reimbursed.
EEO Statement Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal‑opportunity employer and welcome qualified applicants from all backgrounds. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team at careers@metrie.com.
Metrie conducts pre‑employment screening, including background checks and drug testing for all final candidates. All applications are independently reviewed.
We are an E‑Verify employer.
#J-18808-Ljbffr