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Food Service Director

Rising Tide Natural Market, Glen Cove, NY, United States


Food Service Director We are hiring an experienced Food Service Director for our high-volume natural food store which currently grosses $8 million annually (approximately $2 million in catering, deli, bakery, and juice/smoothie bar). Rising Tide is one of the most successful independently owned natural markets on Long Island, celebrating 50 years this June. We serve over 10,000 unique individuals per year, most of whom shop in our busy food service department multiple times per week. We draw a health‑conscious consumer who also wants comfort food in a healthier form – organic, fresh, vegetable‑forward, occasionally gluten‑free, vegetarian or vegan. The cuisine is generally American but with a focus on fresh, house‑made items and organic/seasonal produce. Health and sustainability are a core focus, not just volume. We plan to expand in the next year, vastly increasing our food service programs, and are searching for the right person to help guide, nurture, and develop that with us.

Wage: $60,000–$75,000/yr + bonus

Benefits

Flexible schedules, with 8‑hour shifts during store hours (6am‑7pm)

401(k) retirement plan with matching contributions

Health insurance

PTO accruing to 18+ days per year, based upon a 40‑hour workweek

Training and professional development opportunities, both on and off‑site

Positive, team‑oriented work environment

Employee discount – 20%

Working for an independently‑run business that is fair, flexible, and collaborative

Qualifications

Fluency in English and Spanish

Previous success in serving the public and working in a team‑oriented setting

Proficiency in developing and mentoring staff skills, productivity, and overall performance and in cultivating a culture of ongoing staff development and support

Demonstrated ability to make things happen and get things done

Ability to prioritize work tasks, multi‑task, and maintain focus

Proficiency with Microsoft Word and Excel and, ideally, Reciprofity or a similar recipe costing and inventory system

Strong leadership and communication skills

Familiarity with retail and knowledge of organic & natural foods

Certification in food safety

Responsibilities

Model exceptional customer service and teamwork with staff – remaining helpful, patient, positive, and kind at all times

Develop and manage departmental tactical plans, goals, and objectives aligned with Rising Tide’s strategic plan, in collaboration with the Management Team

Develop and/or support development of annual operational and financial plans and other reports and documents as needed

Ensure department consistently meets sales, margin, and labor budget goals

Maintain and communicate department systems and procedures for ordering, receiving, stocking, inventory, food production, and merchandising product

Develop a product line that is aligned with industry trends and with the store’s values for ingredients, freshness, taste, and health

Establish professional relationships with suppliers and vendors; negotiate for favorable prices, terms, quality, and delivery to meet customer needs

Maintain recipe costing system to ensure proper pricing and margins

Plan attractive displays, ensuring cleanliness and freshness

Hold kitchen and deli staff accountable for core standards in pace, work ethic, procedures, and demeanor, conducting regular performance evaluations

Apply Now

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