Security and Safety Director
Westgate Resorts, Park City, UT, United States
Job Description
The award-winning
Westgate Park City Resort & Spa
lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world‑class skiing and year‑round mountain adventure, the resort provides a dynamic and rewarding work atmosphere. Whether guests are attending local festivals, athletes training at the Utah Olympic Park, or families seeking a mountain getaway, Westgate welcomes people from all corners of the globe. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll join a team committed to excellence and creating unforgettable vacation experiences while supporting your career growth across 60+ resorts worldwide.
What You’ll Do
Hire and screen employees.
Direct and coordinate the activities of security officers, carrying out managerial responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, assigning work, appraising performance, rewarding or disciplining employees, and addressing complaints.
Implement and manage government‑mandated safety and security programs (e.g., bloodborne pathogen and hazardous communications training).
Organize and manage all department‑generated records.
Establish daily procedures and responsibilities for Safety & Security personnel.
Conduct routine safety and security inspections and administer an ongoing safety inspection program.
Conduct internal criminal and civil investigations and act as liaison to Law Enforcement and Emergency Services.
Act as contact person and liaison to OSHA and other government health/safety organizations.
Coordinate and instruct employee health, safety, and security training programs with the corporate division of risk management and the Regional Director of Security.
Manage interdepartmental Safety & Security programs.
Fill in for subordinate managers and hourly employees as needed.
Act on behalf of the Corporate Director of Security or other corporate representatives as directed.
Serve as task‑force coordinator for special events requiring additional security services.
Facilitate and chair the Occupational Safety and Health Committee.
Retain all written communications between management and the Safety Committee.
Complete and distribute accurate minutes of committee meetings and final reports.
Maintain an effective driver training and licensing program for company vehicles.
Implement safety inspection programs.
Attend and participate in meetings of Operational, Staff, Business, Executive, Safety Committee, and Risk Management.
Be on call and available to respond to incidents 24 hours a day.
Respond to critical incidents and assume control of incident scenes.
Administer progressive disciplinary actions to subordinate employees as required under corporate policy.
Interact and assist guests and employees.
Prepare and maintain weekly scheduling of all security personnel.
Prepare daily work assignments for line personnel.
Monitor, insure accuracy of, and maintain records of time‑keeping for all subordinate security personnel.
Ensure subordinates perform duties in accordance with corporate policies and state law.
Perform duties of subordinate officers as required.
Coordinate field training for new officers.
Ensure all officers comply with state laws, regulations, and licensing requirements.
Oversee operation and maintenance of security systems, electronic lock security, and key‑control access systems.
Respond to fire/burglar alarms.
Maintain resort surveillance (vehicle/foot) for pools, restaurants, and all venues.
Maintain data collection and reporting for Tour Guard System.
Implement inventory controls and loss‑management systems, and maintain logs of security inventory and assets.
Maintain inventory of equipment for new employees or replacements as needed.
Manage the Lost & Found Department.
Oversee the departmental budget.
Perform other duties as assigned.
Qualifications
Fifth‑year college or university program certificate; or at least four years of related experience and/or training; or an equivalent combination of education and experience.
Additional certification from a government‑approved public safety training facility.
Must be able to work any shift (day or night) in all weather conditions and be on call 24 hours.
Previous hospitality experience preferred but not required.
Customer service experience.
Additional Information
Comprehensive health benefits – medical, dental and vision.
Paid Time Off (PTO) – vacation, sick and personal.
Paid holidays.
401(k) with generous company match.
Daily Pay benefit – access to pay as needed.
Family benefits including pregnancy, parental leave and adoption assistance.
Wellness programs.
Flexible Spending Accounts.
Tuition assistance.
Military leave.
Employee Assistance Program (EAP).
Life, disability, accident, critical illness & hospital insurance.
Pet insurance.
Exclusive discounts for team members (hotels, cruises, resorts, restaurants, entertainment, etc.).
Advancement and development opportunities.
Community involvement programs.
Why Westgate?
Highly discounted Epic Locals Ski Pass (while supplies last).
Free ski, snowboard and mountain bike equipment rentals.
Free garage parking.
$2.00 meals in team‑member breakroom.
Comprehensive health benefits – medical, dental and vision.
Paid Time Off (PTO) – vacation, sick and personal.
Paid holidays.
401(k) with generous company match.
Daily Pay benefit.
Wellness programs.
Tuition assistance.
Employee Assistance Program (EAP).
Advancement and development opportunities.
Community involvement programs.
Westgate Resorts is an Equal Employment Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and need a reasonable accommodation to complete your application or the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
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Westgate Park City Resort & Spa
lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world‑class skiing and year‑round mountain adventure, the resort provides a dynamic and rewarding work atmosphere. Whether guests are attending local festivals, athletes training at the Utah Olympic Park, or families seeking a mountain getaway, Westgate welcomes people from all corners of the globe. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll join a team committed to excellence and creating unforgettable vacation experiences while supporting your career growth across 60+ resorts worldwide.
What You’ll Do
Hire and screen employees.
Direct and coordinate the activities of security officers, carrying out managerial responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, assigning work, appraising performance, rewarding or disciplining employees, and addressing complaints.
Implement and manage government‑mandated safety and security programs (e.g., bloodborne pathogen and hazardous communications training).
Organize and manage all department‑generated records.
Establish daily procedures and responsibilities for Safety & Security personnel.
Conduct routine safety and security inspections and administer an ongoing safety inspection program.
Conduct internal criminal and civil investigations and act as liaison to Law Enforcement and Emergency Services.
Act as contact person and liaison to OSHA and other government health/safety organizations.
Coordinate and instruct employee health, safety, and security training programs with the corporate division of risk management and the Regional Director of Security.
Manage interdepartmental Safety & Security programs.
Fill in for subordinate managers and hourly employees as needed.
Act on behalf of the Corporate Director of Security or other corporate representatives as directed.
Serve as task‑force coordinator for special events requiring additional security services.
Facilitate and chair the Occupational Safety and Health Committee.
Retain all written communications between management and the Safety Committee.
Complete and distribute accurate minutes of committee meetings and final reports.
Maintain an effective driver training and licensing program for company vehicles.
Implement safety inspection programs.
Attend and participate in meetings of Operational, Staff, Business, Executive, Safety Committee, and Risk Management.
Be on call and available to respond to incidents 24 hours a day.
Respond to critical incidents and assume control of incident scenes.
Administer progressive disciplinary actions to subordinate employees as required under corporate policy.
Interact and assist guests and employees.
Prepare and maintain weekly scheduling of all security personnel.
Prepare daily work assignments for line personnel.
Monitor, insure accuracy of, and maintain records of time‑keeping for all subordinate security personnel.
Ensure subordinates perform duties in accordance with corporate policies and state law.
Perform duties of subordinate officers as required.
Coordinate field training for new officers.
Ensure all officers comply with state laws, regulations, and licensing requirements.
Oversee operation and maintenance of security systems, electronic lock security, and key‑control access systems.
Respond to fire/burglar alarms.
Maintain resort surveillance (vehicle/foot) for pools, restaurants, and all venues.
Maintain data collection and reporting for Tour Guard System.
Implement inventory controls and loss‑management systems, and maintain logs of security inventory and assets.
Maintain inventory of equipment for new employees or replacements as needed.
Manage the Lost & Found Department.
Oversee the departmental budget.
Perform other duties as assigned.
Qualifications
Fifth‑year college or university program certificate; or at least four years of related experience and/or training; or an equivalent combination of education and experience.
Additional certification from a government‑approved public safety training facility.
Must be able to work any shift (day or night) in all weather conditions and be on call 24 hours.
Previous hospitality experience preferred but not required.
Customer service experience.
Additional Information
Comprehensive health benefits – medical, dental and vision.
Paid Time Off (PTO) – vacation, sick and personal.
Paid holidays.
401(k) with generous company match.
Daily Pay benefit – access to pay as needed.
Family benefits including pregnancy, parental leave and adoption assistance.
Wellness programs.
Flexible Spending Accounts.
Tuition assistance.
Military leave.
Employee Assistance Program (EAP).
Life, disability, accident, critical illness & hospital insurance.
Pet insurance.
Exclusive discounts for team members (hotels, cruises, resorts, restaurants, entertainment, etc.).
Advancement and development opportunities.
Community involvement programs.
Why Westgate?
Highly discounted Epic Locals Ski Pass (while supplies last).
Free ski, snowboard and mountain bike equipment rentals.
Free garage parking.
$2.00 meals in team‑member breakroom.
Comprehensive health benefits – medical, dental and vision.
Paid Time Off (PTO) – vacation, sick and personal.
Paid holidays.
401(k) with generous company match.
Daily Pay benefit.
Wellness programs.
Tuition assistance.
Employee Assistance Program (EAP).
Advancement and development opportunities.
Community involvement programs.
Westgate Resorts is an Equal Employment Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and need a reasonable accommodation to complete your application or the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
#J-18808-Ljbffr